Tap on a . This is unacceptable. Learn More Login Age 28 Dive into early learning math and reading skills with the HOMER Learn & Grow app. Southwestern reserves all rights in such Content. Many states, however, require that their residents file a sales or use tax return for items purchased on the Websites. homework. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. Only now they can pause, rewind, and play them as many times as they need. Teacher Recommended. Get started with RocketMoney today, so you never overpay again. In those jurisdictions, Southwesterns liability is limited to the greatest extent permitted by law. The Southwestern Advantage summer sales and leadership program has been around for over 140 years, and college and university students from all over the world have taken part in it. Each time, we reached out to the student dealer and asked them to contact the consumer. As such, Southwestern is subject to the laws of the State of Tennessee. Now your kids will have access to answers - within seconds. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. We did, however, agree to buy $350+ worth of books- an informed, agreed-upon purchase. Due to the volume of complaints filed against this business, BBB only publishes the details for 40% of the total complaints filed. Due to high transaction volumes, you may be charged up to seven (7) business days after the first business day of each month. I want to receive a refund in the amount of $287.95 immediately for products not received and a refund of $144.96 when the book I do have is returned. I never received the books. or thousands of websites, only to find a mountain of information that isn't even covered. ", Thaddeus T. Wert, M.Ed. I have had a payment taken it out 12/7/22 $20.00 (after I called. . Or call 1-800-MY-APPLE. Yes,we do not show a record of the student dealer contacting the consumer directly.The independent dealer was acting in accordance to attempt to receive payment for the product that had already been purchased at wholesale from our company. The rights granted by you hereunder may not be terminated, revoked or rescinded and are not subject to reversion. Save time in preparing for school tests and exams with our practice worksheets and sample tests. Only now they can pause, rewind, and play them as many times as they need. In consideration of Southwesterns allowing you to use and access its Websites and collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect, and you agree to hold Southwestern and its officers, directors, affiliates, parents, subsidiaries, employees, agents and representatives harmless for any harm or other damages you may incur as a result of any error by Southwestern in calculating the taxes you owe for your purchases. You also agree to promptly notify Southwestern with any questions of unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the Websites. Southwestern does not, however, guarantee that any errors, inaccuracies or omissions will be corrected. Spotlights are nice and useful. All content included or available on the Websites, including website design, text, graphics, files, interfaces, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials (the Website Content or Content) and the selection and arrangements thereof, and all source code, object code, trade dress, trademarks, service marks and copyrighted materials used at the Websites and the selection and arrangements thereof, are the property of Southwestern/Great American, Inc. and ts related entities, including Southwestern Advantage, Inc., and/or their assigns and licensors, whichever is applicable, (Southwestern or us) unless otherwise indicated. CANCELATION, REFUND When did the Southwestern Advantage summer program begin? you achieve your goals. ", Keil Hileman 20+ years as a classroom teacher Kansas Teacher of the Year 2004 National Teacher In researching the consumers issue, we have been unable to locate her in the customer database. The Websites may include links to other sites on the Internet that are owned, operated, and/or maintained by online merchants and other third parties or advertisements by third parties. I set up payments but ended up missing one at some point. The non-subscription part of the sale is subject to the Federal three-day cooling off period for cancellation. We have cancelled it per this correspondence through the BBB. Walk step by step throughout our curriculum to learn the most important you achieve your goals. He said there wasnt one because it was processing as of 9:30am. I compared the topics and chapters to our U.S. history book, and they matched up very well." I expect my refund of $287.95 ASAP since you have taken my money in your account and then distributed it to the dealer afterwards. Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Southwestern designates the following as its agent for receipt of notifications of claimed copyright or other intellectual-property infringement: To notify us of a claimed infringement of your copyright or other intellectual-property right by material residing on or accessible through these Websites, you must contact us in writing by regular, fax or email at the addresses provided above and provide the following information: Inquiries that do not follow this procedure may not receive a response. I want my money back and for this to stop hitting my account. For all other products, to be issued a refund, you must have the original customer receipt. This was appealing to me as I home school our youngest. I assured her they were not, asked for the date they supposedly had been so I could provide video camera proof that they hadnt been. Optionally, provide any feedback. Advantage4Kids. Spotlights are nice and useful. that are this organized and easy to navigate. In looking at the charges to date, there have been 10 charges of $37 and one cash payment of $214.25 which was posted on 11/9. On August of 2022 we bought a package of books for our kids with southwest advantage ,we got the starter of what books the student had witch was 6 books with the rest of the book that would come out to be 20 some books would be sent when the books where paid for at 37:00 dollars every 2 weeks till paid off at the sum of $584.25 and still no books and they are still taking payments . descriptions, and explanations. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Southwestern reserves the right to limit quantities. Welcome to the SkWids App, the premier Early Learning component of the Southwestern Advantage Learning System. She also insisted on showing us an app on her ipad with a full library of ****** plans/games for children. 51 complaints closed in the last 12 months. descriptions, and explanations. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. ALLRIGHTSRESERVED. This is the most comprehensive presentation of of the Year finalist. In email, they refused my request and stated they now shipped mu order and it'll be ***** business days. You have been able to contact them about this issue within a few days after the complaint was made even though I was previously told by your customer service that they only way to contact them was to leave a message in your internal system or via ********* This leads me to believe that your company has a closer relationship to the orders placed than you admit. If, for any reason, a Product cannot be shipped within thirty (30) days, Southwestern will notify you of the delayed shipment. I will return the materials as requested but I have paid $432.91 so far on this order of ******. It is the policy of Southwestern to terminate the privileges of any user who infringes the copyright rights of others upon receipt of prompt notification to Southwestern by the copyright owner or the copyright owners legal agent. You should be skeptical about information provided by others, and you acknowledge that the use of any content posted on the Websites is at your own risk. I did nit rreceive them. As I homeschool I was interested in getting them. The consumer contacted our company on January 16, 2023. I placed an order with a woman going door to door in June. She said there was no tracking number, it was delivered by the woman that sold them to me. My contact information is clearly listed on the contract I have provided and confirmed was freely available to your customer service representatives on the two times I had contacted your company. Alumni of the program include four Governors, two U.S. Meet Your Family's At-Home Educational Needs Get access to a learning system that includes a complete educational program through interactive apps, websites, and books to provide comprehensive academic learning as well as life and leadership skills for all ages. BBB Business Profiles generally cover a three-year reporting period. Time lines are great-useful Textures, finishes, colors, patterns, sizes, and other visual features of Products might display differently on your computer monitor than the items appear in hand. Skwids HD. I did not have the contact information for the sales associate that came to my door and I had some questions about my order. Southwestern is not liable to you for any loss or damage of any sort incurred as a result of your dealings with any third party or their website. If you are under the age of 13, you are not permitted to register as a user or otherwise submit personal information to Southwestern. AFTER I declined late shipping. You agree to pay all fees, shipping charges, and taxes, if applicable. Under "Subscriptions," check the list of subscriptions for expired subscriptions or subscriptions with declined payment methods. I was not contacted about the additional payment. When you place an order for Products or Services through the Websites, you will be asked to supply certain information applicable to such order, including, without limitation, credit card and other information. Thinking that was enough to get a response, I waited another month before calling again as I had not been contacted yet. You can cancel by calling our customer contact center by phone, at 1-888-551-5901, or by email at [email protected] , or you may cancel yourself by logging in, navigating to the membership page and selecting "cancel." Global Academy Login - Southwestern Advantage Kid Approved. Southwestern Advantage - Set Yourself Apart Set Yourself Apart Join the more than 100,000 students from over 1,600 campuses worldwide that have participated in the Southwestern Advantage Internship Program. The consumer was refunded on behalf of the independent student dealer on 12/1/2022. Neither the User Content nor the Website Content is intended to, nor does it constitute legal, professional, medical or healthcare advice or diagnosis, and may not be used for such purposes. Southwestern Advantage is not liable for any incurred bank fees or transactions related to monthly subscription charges andsubscription fees are non-refundable. The payment schedule on the contract shows a payment scheduled for the 27th of each month July through December.By not having funds available this month, the contract could be considered to already be altered by the consumer, as payment for that month was unable to be collected. Southwestern makes no warranties or representations of any kind that the services provided by the Websites will be uninterrupted and/or error-free, and Southwestern shall have no liability for any interruptions, errors, computer viruses or other harmful components in the use of the Websites, although best efforts will be made to provide a high quality site that is useful and provides value to its members. Based on information provided by the consumer, a refund was issued on 12.1.22. your goal of creating pages that are open and visually appealing, while making sure students get Clear bold headings help with keeping interest and Prices advertised do not include shipping and handling or applicable sales taxes, which will be added to the price you pay, unless you provide Southwestern with a valid and correct tax exemption certificate. This purchase was made in August of 2011. your goal of creating pages that are open and visually appealing, while making sure students get 'Now You Know' sections are a great way to sum up! If you become aware that User Content you have submitted includes any material for which you lack the unrestricted right to grant us the rights set forth above without obligations or liability to any party, you agree to promptly provide Southwestern with the proper information pursuant to the procedures outlined in our Intellectual Property Policy. Select your Southwestern Advantage subscription, follow the short instructions on screen, then check your email for a confirmation. Now I can't even get a response from the original sales lady. Choose your country or region. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and Southwestern is not responsible therein. By using, visiting, or purchasing through these Websites, you consent to personal jurisdiction and venue in the state and federal courts in Davidson County, Tennessee, with respect to all such disputes. Southwestern Advantage. Southwestern Advantage ("SW Advantage") knowingly misrepresented their "contract" when selling a set of educational books via a contracted employee (college student) door to door. 8/22/22 $53.17. The user email set up was: *********************** and the child account was under "******." Life Advantage is the part of the website that teaches valuable success principles that will help Any returned Product shipped C.O.D., or without a Return Authorization Number visible on the exterior of the carton, may be refused by Southwestern. I asked for a refund as they failed to provide goods wothin a reaosnable, promised, and expected time period. The Southwestern websites including, without limitation, www.swadvantage.com, advan4parents.wpengine.com, and www.skwids.com (the Websites, and each individually, a Website) and their contents are intended for your personal use. University M.Ed., Vanderbilt University, "I love the setup and easy access for data. An executive with the company has reached out to the consumer,leaving a voice mail to talk about resolution of the complaint and explain the next steps that will take place regarding their desired outcome. I was not contacted by the dealer at any time, via phone or email. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. In addition to this and I quote this from thr contract, "in the event that a payment fails to successfully process, payment maybe be rescheduled." HOMER offers an auto-renewing subscription for $7.99 per month, billed monthly starting at the end of the free 30-day trial. You will be able to access the online Products and Services during any remaining subscription cancellation periods. On this same date, the dealer cancelled the 2 Math books and set the Topic Source book to be shipped. Southwestern Advantage publishes and markets educational books, software, and subscription websites. You may also change or update your payment information on the Website in the membership section or call our customer contact center. I was told I would receive the items within a few weeks by the sales agent. potentially find math examples by searching on the Internet, but there aren't any websites Save time in preparing for school tests and exams with our practice worksheets and sample tests. on-line support are all-inclusive elements included with this text. and easy to read. Trim. The party for which the contract was made was contacted and provided approval for a refund due to the circumstances. What is the best way to cancel Swadvantage on the internet? You will be issued a refund in the same method by which you paid. Well also analyze your accounts to find missing ones. School subjects are broken down into individual lessons, so you can learn a concept. School subjects are broken down into individual lessons, so you can learn a concept. Just because you say it isn't true, doesn't make it so. Students can I was also not contacted by your company about this issue on 12/7/22 or after. Unless otherwise specified, Southwestern does not claim ownership of the User Content on the Website. The terms and conditions of purchasing Southwestern Online Products or Services are printed on your receipt above your customer signature authorizing the order. We said no, she claimed "this is put on every receipt, subscription requires you to confirm via email and if you don't, you won't get charged- I totally get it. Upon receiving a claim of infringement, we may, in our discretion, remove or disable the material claimed to be infringed. We've helped over 1 million people reduce unnecessary spending. I made a purchase with this company for learning books on July 27th, 2022. Title to the Products passes to you upon delivery to the carrier, and risk of loss passes to you on delivery to your address. provides as much content as what is available in these books. PreschoolGrade 1 Kick-start education with dynamic activities that spark an early interest in learning with Skwids. If you do not consent to the delayed shipment, Southwestern will promptly refund all money paid by you for the unshipped merchandise. Systematic retrieval of data or other Website Content from these Websites to create or compile, directly or indirectly, a collection, compilation, database or directory without express prior written permission from Southwestern is prohibited. Username/Email Password Keep me signed-in Forgot your password? Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. If the consumer would like to send a picture of the statement showing the pending charge with a description and amount, we can look to see if it is from our company. This can be sent to *********************************. I called again and was told the same thing at 12pm. Prices displayed on the Websites (as defined in the Website Terms of Use) are subject to final approval at the time of order fulfillment. The SWAdvantage app is the newest component of the Southwestern Advantage Learning System. The counter-notice must be in writing and include the following information: If we receive a counter-notice under these provisions, we may send a copy of the counter-notice to the original complaining party informing that person that we may replace the removed material or cease disabling it in 10 business days. Parent Preferred. It shows the charge for 10/27 had insufficient funds. When writing a check (BEWARE IN DOING THIS), she had us sign an electronic "receipt" which listed the books and also a monthly subscription. I recently discovered the charge on my checking statement and contacted the company immediately. Your specific contract language also states that I am authorizing your company to collect and accept payment on behalf of the dealer, and fulfill the order, thereby making your company a party to the contract. Tap your name. Southwestern therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Websites at any time without prior notice.

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