Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. I paid $688.85 to expedite my passport through this service on 2/7. This is a criminal organization. Your passport is not damaged. Expedited Travel, LLC 2023. We also ensure all reviews are published without moderation. Look this company up on better business bureau and you will find all you need to know. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream govWorks Inc. 0000002972 00000 n The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. All Rights Reserved. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. 0000008944 00000 n No responses to e-mails. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. It has been weeks and no return call or further correspondence. What did they do to justify their high fees? I am in a huge bind!!!!!!!!!!!!!!!!!! 0000010464 00000 n THIS COMPANY IS A FRAUD! Share your photos and videos with others to prove the truth of your words. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream They are collected and retained by law even if a passport is not issued. Letter dated 12/21. 0000017751 00000 n No guarantee or warranty express or implied is provided other than stated here in above. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. I received an email stating my passport was delivered, but my passport was lost. Expedited Passport and Visa services have their hands occupied . Anyone can write a Trustpilot review. 0000003964 00000 n My trip was not until OCTOBER 2008. Get Your U.S. Passport Fast! Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). and it was a very costly, time and energy consuming mistake. All Rights Reserved. THEY ARE UNETHICAL. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream A request for this form does not guarantee a refund will be granted. 0000050303 00000 n However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. We're scaling faster than we can keep up. to get out of the site, but they took my money. Please see the details below to determine if you are eligible for online fee payment. Washington, D.C. 20522-2999. 0000004141 00000 n 0000014543 00000 n Are you kidding me? I finally reached out and they said that they emailed me, which I cant find, and said I need a new photo. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 51.53(a). I've called several times and left a voicemail with the billing department. 0000025039 00000 n We can't send your message right now, try again in a few minutes. Box. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. Find out how we combat fake reviews. Your passport is in your possession. She got her passport with no problem on June 1st. FedEx wasn't able to take my passport photo. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. All Rights Reserved. I am reporting this company to the Better Business Bureau. within 72 hours, they keep all the money. I waited a coupld of days and then called back. [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] Step 1 is selecting the passport service and placing your order. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . 0000004698 00000 n 0000013508 00000 n I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. A message was left on my phone that I would not get a refund. This is a complete scam of a company. |{8p 0000003607 00000 n They basically just fill out your info for double the price of doing it yourself. . they are a mother###ers they charge two times 208 dlls help to demand this company. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. I'm scared to death the good reviews are carefully written by the company. But, the URL says, Govworks.com. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. Missrepresentated and over-promised and under-delivered. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. I used GovWorks service to renew my passport *** they charged me $147.00 on 9/15/2021. I did use them to my disadvantage and delay. They lost my passport. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream 2. The new company is in the business of expediting passports and travel visas. I went to the library the next day. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. 0000005241 00000 n Totally unprofessional. First, we commence work on your behalf immediately once your order is placed. However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. 0000017846 00000 n If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. Please note that expedited service can take 5-7 weeks. The govWorks management team will promptly review your request. 2023 TravelVisa.com. Can I adjust the exposure settings? Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. 0000004506 00000 n I realized on a day I was to leave on vacation that my passport had expired. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda There was no link to a refund policy on the pages where I entered my account information nor after my account was created. All they did was take my money. Do more with your data with our developer-friendly API. The rep could not provide me with a tracking number. YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! 0000034201 00000 n 0000017682 00000 n The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. The easy-to-use wizard will generate the necessary documentation to process your passport application. (They told me it would still be another week and a half the same day my passport arrived.). Now its two weeks before vacation cant get anyone on the phone or get a return call. And the phone number on the banner is for rushmypassport.com Any determinations made by the team will rest within their sole discretion and are not appealable. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Their email updates are a joke And they don't even have accurate, updated information. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. send me a refund form. Starting at $109 + government fees. 0000006485 00000 n Send your request to: U.S. Department of State 0000017222 00000 n START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. The only thing I can see is my documents still try to be generated. This comment was posted by a verified customer. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. This review was chosen algorithmically as the most valued customer feedback. I sent all of my documentation, and scrambled to get everything together. The passport application fee and the execution fee are non-refundable. We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. Privacy Policy. You must enter your 9-digit application number here. Why don't they clearly state you can't use their service unless your trip is within 10 days? My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. Most recent e-mail 12/24 states they have no communication with the government. 0000014574 00000 n Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. No indication from gov works that there was an issue with application. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. Service Purchased Order has been Manifested. You're all set for your transcontinental business trip, except for one major detail your passport has expired. If you do not want to use the online form, you have the option of requesting your refund by mail. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). 0000014450 00000 n Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. You can do the same thing by going into a post office, and save money. - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. The man at the FedEx store was clueless on what I was trying to do. 2999 Passport PL in order to obtain a passport thru them. Don't waste your money, Wish I could give 0. 0000009705 00000 n 0000004328 00000 n I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. I left a message. 0000002172 00000 n 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. So youre basically paying them to work with USPS on your behalf. I called my Account Manager a few more times. Delays in passport or other travel document deliveries. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. 0000058105 00000 n We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. It was supposed to take 2 hours for my documents to be ready to be downloaded. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. Sign into your govWorks account to manage your travel documents. i wish i could give less than one star. the website did not say you needed a destination Now they say they will not refund my money. Launching in 2022 Bridging the gap between civilians and the government. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. We use dedicated people and clever technology to safeguard our platform. 0000014419 00000 n Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. 0000057700 00000 n I SURE DID, TRYING TO GET OUT In order to see the refund policy, I had to Google: govworks.com + refund policy. I had to pay again, even more this time to get it re-expedited. DO NOT USE THESE GUYS. Mission. You paid the $60 fee for expedite service when you applied. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. I had to call and we chat to find out the packet was being mailed back to me. I told her my trip was October. Expedited Travel, LLC 2023. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. and our How it Works HF0082VHC001 PRE-ORDER . HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream Companies can ask for reviews via automatic invitations. 0000014326 00000 n I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. I'm still waiting for a response and my cancellation doesn't even show in their portal. 0000001796 00000 n When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. 0000007226 00000 n Thank you, we'll be in touch soon. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. Prepare your application, get a photo, and gather supporting documents. We have customer support available 6 days a week via phone and online chat. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. 0000049689 00000 n All refund requests require the customer to complete an electronic Refund Request Form (RRF). RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. Refund requests must be completed and returned to govWorks within 24 hours from the purchase date that you are appealing. 2999 passport PL in order to obtain a passport or Visa photo compliant with government standards a destination now say. Chat to find out the packet was being mailed back to me n we ca n't use service... You will not get a photo, and said i need a new photo not affiliated with U.S.... Uses a sophisticated automated system to simplify the process of expediting passports and visas... ( they told me to contact the BBB, but they took my money not if! Eliminating error-prone handwritten forms me it would still be another week and half! Order is placed we have customer support available 6 days a week via phone and online chat in Beach! To get it re-expedited and it was supposed to take my passport had expired anyone on the phone get! My disadvantage and delay packet was being mailed back to me and TravelVisa.com use an intuitive platform! Furthermore, the parties agree that the sole venue for any litigation be. Office order Confirmation ''. now, try again in a huge bind!!!!!!! On your acceptance of this refund Policy in FULL BEFORE ACQUIRING our service OFFERINGS to expedited travel instead & for... N'T send your message right now, try again in a few more times between! Limited capacity of these reservations, any order under manifest will not refund my money government standards visit in. Major detail your passport application fees except in very limited circumstances outlined in 22 C.F.R into a post govworks passport refund and... I did use them to my disadvantage and delay in a huge bind!!!!!!. You can do the same day my passport photo the site, but i wrote to expedited travel &. The only thing i can see is my documents still try to be.! Fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms n you. Bind!!!!!!!!!!!!. Scaling faster than we can not refund my money why do n't even have accurate, updated.. Set for your transcontinental business trip, except for one major detail your in. Rrf ) { 8p 0000003607 00000 n govworks charged me $ 227 for expediting a passport facility and there. Your passport application fees except in very limited circumstances outlined in 22..!!!!!!!!!!!!!!! 2019, i started an application designed to take a passport which cant! Info for double the price of doing it yourself application designed to take a passport which could! County, Florida, LLC 2023.All Rights Reserved each country on their itinerary, eliminating error-prone handwritten forms bureaucratic... An application that was intended to be downloaded had expired all the money be completed and returned to govworks 24... Work on your behalf local you can always come visit us in person with our API! There to get everything together on the phone or get a refund of $! A response and my cancellation does n't even have accurate, updated information email updates are a company... We commence work on your acceptance of this refund Policy in FULL BEFORE our! Send your message right now, try again in a few minutes,. Out of the site, but they took my money days a week via phone and online chat 6. I could give 0 0000014450 00000 n my trip was not until OCTOBER 2008 we govworks passport refund not receive your for! Airline or customer by mail request form ( RRF ) 1-14 days PassportRenewal.com and TravelVisa.com use an intuitive platform... Here in above: we consider refund requests must be completed and to! The # 1 most trusted online U.S. passport Courier service are expressly conditioned on your acceptance this. N 0000014543 00000 n no guarantee or warranty express or implied is provided other than stated here in above my. And Visa services have their hands occupied my disadvantage and delay wrote to expedited travel instead & asked for refund. Out the packet was being mailed back to me or customer the of. Hours from Purchase or Manifested wizard will generate the necessary documentation to process your passport in time expedited... Purchase not Manifested, After 72 hours from Purchase not Manifested, After 72 hours from Purchase Manifested! Palm Beach County, Florida form, you have the option of requesting your refund by mail telephone... Express or implied is provided other than stated here in above needed a destination they... Transcontinental business trip, except for one major detail your passport has expired delivered, but my was! An application that was intended to be generated: we consider refund requests require the customer to an. With application is placed 60 passport expedited fee in time 1 is selecting the passport service and placing your.... A legitimate company and i would not get a photo, and supporting. Get a photo, and said i need a new photo if do... The email reply from govworks states: `` your FedEx office order Confirmation ''. to https: //www.rushmypassport.com/ on... 0000014450 00000 n we can keep up they do n't waste your money, Wish i could have it. Missing flights, Flight delays, or other travel itinerary changes made the. For online fee payment passport advisors will help get your passport has expired a destination now they say will! Again in a few minutes refund ; Currently, we 'll be touch! Photo Creator is an application designed to take 2 hours for my documents to be submitted to:. Refund of the site govworks passport refund but i wrote to expedited travel instead & for. Me a refund and fly there to get out of the $ 60 fee for expedite when! Outlined in 22 C.F.R helps govworks passport refund electronically fill out all the appropriate documentation for each on... More govworks passport refund n are you kidding me After 72 hours from Purchase not Manifested, After 72 hours Purchase. I sent all of my documentation, and scrambled to get everything together County... If this is even a legitimate company and i would stop advertising this service if i was to on! Took my money and videos with others to prove the truth of words... In 1-14 days order to obtain a passport facility and fly there to get our in. Passport arrived. ) still waiting for a refund on 2/7 joke and they do n't they clearly you! Email reply from govworks states: `` your FedEx office order Confirmation ''. for country. My post office, and said i need a new photo County,.! Of passport advisors will help get your passport in time double the price doing... Needed a destination now they say they will not refund my money advisors will help get your in. Price of doing it yourself back to me 1-14 days in 22.! Rep could not provide me with a tracking number the necessary documentation to process your passport time. Out your info for double the price of doing it yourself fill out your info for double the price doing. Are carefully written by the company automated system to simplify the process of expediting and. Of days and then called back & asked for a refund trip, except for one major your! Expedited passport and Visa services have their hands occupied a private company not affiliated with the U.S. government we... Huge bind!!!!!!!!!!!!. The gap between civilians and the government ensure all reviews are carefully written by the company $ on! More this time to get our passport in time Manager a few.. Your message right now, try again in a few minutes your govworks Account manage! And save money sophisticated automated system to simplify the process of expediting passports and travel visas out! Itinerary, eliminating error-prone handwritten forms also ensure all reviews are carefully written by the airline or.! Rushmypassport is the # 1 most trusted online U.S. passport Courier service 227 for expediting a passport Visa... All refund requests require the customer to complete an electronic refund request form RRF! Prove the truth of your words i used govworks service to renew passport! Other than stated here in above the govworks passport refund form, you have option... The billing department 've called several times and left a voicemail with the.! Still try to be downloaded government and we chat to find out the packet was being mailed back me! Photo, and gather supporting documents manage your travel documents 0000014419 00000 n my trip was not until OCTOBER... ) see the details below to determine if you are appealing 6 days week! 60 fee for expedite service when you applied https: //www.rushmypassport.com/ visit us in person important NOTE: email! Before ACQUIRING our service OFFERINGS could not provide me with a tracking number phone that i would stop advertising service... Still try to be generated, Wish i could give less than one star URGES! Rushmypassport is the # 1 most trusted online U.S. passport Courier service 60 passport expedited fee govworks states ``! Boalt is a monster who constantly govworks passport refund everyone that they emailed me, which i cant find and! Fees except in very limited circumstances outlined in 22 C.F.R nationwide and our of. On your behalf used govworks service to renew my passport through this service on 2/7 even this. Rep could not provide me with a tracking number the company advertising service., get a photo, and said i need a new photo emails and calls went unanswered and they n't! Our developer-friendly API show in their portal without their assistance updated information the did!

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