A valid drivers license is also required. You can update your choices at any time in your settings. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. During my time there, I learned how to operate a cash register and handle money. You can also receive alerts via instant message. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Activate fuel and gift cards and assist with lottery purchases as needed. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Lensa, Inc. - Lensa is a job search engine. Respond to customer requests and complaints in a timely and courteous manner. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Visit the Career Advice Hub to see tips on interviewing and resume writing. Complete other tasks as assigned by store management. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Your email address will not be published. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Communicate with the management team regarding customer requests and concerns. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Stop fuel pumps if necessary. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Perform customer fuel transactions and monitor activities at the fuel court. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. How can you stand out? Check expiration codes, face and inspect all items. Follow proper coding procedures. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Maintain proper cash levels in register drawer and change machines. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Enjoy meeting new people? Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Greet and provide an enjoyable shopping experience for all customers. When interviewing candidates, look for these customer service qualities, traits and skills. Explain what steps you took to resolve the situation or diffuse the customers anger. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Want to receive job alerts for similar jobs? Job Description. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. This helps ensure that customers have a positive experience when interacting with Wawa. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Communicate regularly with them regarding customer pricing, problems, and requests. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Prepare all made to order food and/or beverages according to recipe or customer specifications. AI-powered chats are becoming increasingly popular in customer service. Activate fuel and gift cards and assist with lottery purchases as needed. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Learn more in our Cookie Policy. Department: Store Operations. They want to know that you respect their time and the time of other employees. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Required fields are marked *. STR08511 - Baltimore, MD 21224. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Example: I worked as a barista at a coffee shop for two years while I was in college. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Check expiration codes, face and inspect all items. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Wawa is a convenience store that offers many different services, including food and beverage. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Department: Store Operations. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa also requires applicants to pass a background check and drug test prior to being hired. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Corporate or Union Opportunities: Please select a job category and filter accordingly. Communicate with the management team regarding request and concerns.3. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Copyright 2023 Grabjobs Pte.Ltd. Customer Service Representative job title. Example: I was late for a shift once at my previous job. Follow proper coding procedures. Use the appropriate method among different payment options according to the customers demand. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Complete other tasks as assigned by store management. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Wawa, Inc. is an equal opportunity employer. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Job Title: Customer Service Associate. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . The estimated additional pay is $4,654 per year. If you require an accommodation, please contact our Associate Service. Identifying customer needs. All Rights Reserved. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour.