We were looked after by, I think Lucy, who told us cafes to go to and when we asked about buses into Redhill and Reigate towns she was very helpful in providing a bus timetable and where to catch the bus from which is less than 5 minutes' walk away and even went in search of a carrier bag as we had forgotten to empty the items in the netting behind the seats. Works a treat. By texas drivers license renewal appointment. Only one very quick call was needed, as I was in only a week previous they had me in the very same day and fixed within 15mins and for FREE!The ladies on the phone were terrific and Paul who I believe may be the manager/director is out of the top draw! A common fault is blocked drains and also dirty seals. Great service from Adam, Nicky and Jenny. Gear lever. They will check it properly and do a fantastic job.I went back to my local Vauxhall Dealer and asked them to explain why their "expert" could not find the problem in a day. I cannot thank Cayman enough for their Support with my EOS over the last 10 years. Main dealers and other garages, with little expertise in this area will charge by the hour and often take longer due to their lack of expertise in this field costing the cabriolet owner for their time and inefficient due to their lack of convertible roof knowledge. What a really nice bunch of people. I decided to make some enquiries and went direct to local VW dealer who quoted me 280 inc vat though they said it was an easy enough job to do so I decided to do it myself. So professional and great at what they do. I could not recommend highly enough. Repair made, all working again. You can only talk to them via intercom and leave your keys in a cardboard box because of the Covid. The roof of my Alfa Spider had been troublesome to say the least, but I am now enjoying a topless Summer thanks to Cayman Autos! I would like to also say thank you to Jenny for all your help and for understanding the Situation I was in.If you have a issue with your convertible roof I would recommend you take it to Cayman Auto Ltd. VW Eos sunroof stuck half open. Ultimately my father took it to them as I was out of the area, and within about 3 hours they managed to fix the issue (Beats the 2-3 week wait time from BMW!) A great small cabriolet, praised for its value, safety and styling, replacing its predecessor the Peugeot 206cc the first car available with a metal folding roof system. So I just wanna say a big thank you to Cayman Auto Services Ltd for sorting out my roof and helping me to now enjoy the good weather.Thank you for your 5 star service in every department . so at the push of a button it's a convertible 25 seconds later. The turbo-charged Peugeot 207CC GT THP 156 feels genuinely sporty to drive and although it is not sports car fast the engine loves to be revved and is good fun to drive. Considering I paid 144 to essentially have a bucket of water thrown over my car, drains blatantly not unblocked and to be told it would cost me over 1000 to repair I'd suggest to avoid at all cost. The only place to go if you're convertible needs workgreat team and great service! When the error message for your Peugeot 207cc folding hard-top shows 'Impossible to move roof: Screen not Deployed' appears - here's what to do to fix it. If you have roadside recovery we would suggest calling them as whilst they are not usually familiar with roof mechanisms, they have the tools handy and have a technical background to avoid causing further damage to the convertible roof system or themselves. And happy to get the additional done.Work completed. If you have a convertible with any issues, get the assessment at least. Excellent serviceReally caring staff.Deserves 10 STARS. I literally dont know what I would have done without them. Had my headrest repaired today excellent service would highly recommend five stars, Very helpful and got my car roof done very quick. The only thing it takes so long to get an appointment obviously because they are well and demand apart for that a 5-star rating. I had to change my appointment but Millie sorted a new one with no issues at all. Astra Twintop - Expert diagnosis on my ailing roof quickly revealed a faulty ECU, giving me a definite diagnosis for repair and eliminating the need for guesswork. Excellent service, problem solved and memorable hand off experience. I have since had around 4 to 5 days of fairly serious rain since picking her up and at the moment no leaks at all - so I would say that so far quality is excellent. Very helpful. Decent, honest and experts at what they do at a fair price. I decided it was worth the 200 mile trip and they kept all of their promises. In a world where human contact is a rarity in commercial life and computer generated ansaphones make us feel like mere numbers, it's good to find a company that has a personal touch and a soul.Thank you Cayman Autos and especially thank you Adam. The Peugeot 207 CC (Coupe Cabriolet) is a popular model in the 207 range, but it has its own set of unique problems. Millie, Heather et al were very friendly and efficient. A very nice experience. Whilst I was cleaning the seals I found that one of the drains was blocked with some mastic which I found quite remarkable considering 4 days prior Cayman had apparently cleared the drains. Within a few hours they diagnosed the fault and had a plan in place to fix it for a 3rd of the price! The friendly staff were able to see me the same day, and fixed the fault in 90 minutes, also gave a year guarantee. Explaining that my mum was also in intensive care after having surgery to remove a very serious cancer and her pancreas and spleen, so money was an issue as I was taking time off work to care for her teenage children, they made the car safe to drive again for free.Returning today (mid January), I was dealt with by a lovely dark haired lady who's name I didn't get. Zurck zur Startseite . I had driven 80 miles for these guys to weave their roof magic, and every mile was worthwhile. The hood of my wife's A3 cab was misbehaving after many years of faultless service. So I took it to my local Vauxhall dealer whose "roof expert" after having the car all day Informed me that it was a faulty pump and it was going to cost over 2,000 to fix.As this would effectively make the car worthless, what's the point of having a convertible car if the roof does not work? I had to travel from the midlands for the repair but it was well worth it, and I saved a considerable amount of money given the alternative. They know all convertibles inside out and are reasonably priced and extremely helpful. John December 2017 Water pump level drop 10mm per 6 months, but can not see leaking. He sent me off to a cafe round the corner and fixed the roof within the hour. After the initial diagnosis, I was a bit worried about pricing. FIVE STARS. I had an intemittent issue with the electric hood of my 1998 BMW Z3. 10/10 for professionalism and all round service. Great knowledge and very helpful. Succeeded in fixing my roof where others failed. I was booked in and whilst I waited they kept me updated with the issues on my SLK. The result was that in their opinion a new roof frame was needed at a cost of 5,584.77 plus V.A.T. Obnoxious owner with a nasty woman co-worker. I understand there is no guarantee as this may not fix the issue. They said this may or may not fix the problem and is "just the next step in the process" !!! Excellent service and technical ability on my Porsche 911 964 hood which is 27 years old. Friendly Team at Cayman. Fantastic company, so pleased I travelled all the way from the Midlands to get my convertable roof fixed.I just wanted to say a massive thankyou to everyone at Cayman autos, for the all the help and support, in diagnosing the problem, and fixing my Audi TT convertable.I can't express how pleased I was with your hospitality, and fantastic quick service.I will certainly be back Tina. We took under an hour and we'd never worked on a folding car roof before. Very reasonable with their prices. Best customer service bar none , thank you Cayman autos !! They gave me a good feeling of a very experienced business, with good business sense and a refreshing approach to dealing with my initial complaint during their holiday period. This place is great.Had problem with Z4 roof. Did not charge me for a fault under warranty and took time to explain what went wrong and how to avoid it reoccurring - very impressed and highly recomnended. Very kind and helpful and very skilled.They were able to fix in 3 hours what no one else could.Thank you for all the coffees :). Took my bmw f33 here as the roof opened and wouldnt close ( had to manually close it ) travelled from Liverpool after reading there reviews and they didnt disappoint me, diagnosed it within a hour or so and we agreed on a price for the work to be done and went off to do some Christmas shopping, came back at 1pm and left at 1:30pm they even serviced it for me for a small ( and it is small ) extra charge while there so if your thinking its to far to travel think again as its worth it. I would recommend you to just anyone. These codes show the technician which items are not communicating with each other rather than identifying the correct repair required. Quick, knowledgeable, efficient, a pleasure to deal with. Fingers crossed and if it does not I will return and get the front seal and roof done. Posted By kazrose56 Monday, July 13, 2020 9:50:49 AM. The electric roof on my wife's 15 plate VW Golf developed a fault during the summer months. Reassuring health check for our elderly Saab convertible, and sensible advice on preventative maintenance. I Will keep using them. The correct diagnosis for your Cabriolet fault is paramount and can save customers time and money on unproductive and ineffective repairs. Thanks, I had an issue with my BMW 6 series convertible roof.My main dealers answer was a new roof at over 12,000 plus vat and fitting.I contacted Cayman autos and Jenny assured me they could repair itso I shipped the car over 400 miles to them..car arrived in the morning and I received a call to say the car would be ready for collection at 5pm the same day.Bill was 480 and I was delighted.Genuinely nice, extremely knowledgeable people.I can't recommend them highly enough.John, Well recommended went above and beyond Good service roof fixed even found electrical fault fix that free of charge recommended. Despite the fact I had to go back to Cayman three times, Adam was always polite and curtious.I have no hesitation in recommnending Cayman Autos. All error codes cleared, and so far so good fingers crossed.Update: 27.10.2020As expected (and discussed with Adam), a return visit was required as the same fault code reappeared. Insurance Groups are between 7-24 On average it achieves 86% of the official MPG figure Do not fight against the hydraulics as if this procedure is done too quickly the boot will distort. Quoted me a price and fixed the car the same day ! Most vehicles come equipped with an Owners manual and there will be diagrams to help explain each step. Fixed my sunroof same day, although I had to return following day (2 hour drive) because there was a fault. From the very knowledgable lady who booked my car in to the end fix everyone at Cayman was fantastic. Problem with my BMW series 4 roof only after one week of ownership! Will go back in a years time for another roof service. I cannot recommend Cayman highly enough. Ignore the negative reviews on here! Cayman Auto only work on roof repairs and know their job inside out!!! Oh and we were charged 168.We tried many garages in the past and never been impressed but Cayman's is in a class of its own. Brought it here & the issue was diagnosed within 30 mins. Horn. He then gave me a comprehensive report about the problems and did not let me go until I was completely satisfied. It's now perfect, balanced and quiet, and far cheaper than a dealer would be. Still sitting inside the vehicle, lower the roof into place and turn the allen key anticlockwise to lock into place. What a professional, helpful, friendly service - the staff were wonderful and my Mini Cooper roof was all sorted in exactly the time frame I was told. This makes perfect sense. In fact they sorted it in a day, due to cancellations. Professional, friendly and caring. Cayman have a great reputation and this was backed up by a speedy booking in process, clear billing approach and speedy service on the day. Diagnosed and ready to repair within an hour!!! Within an hour they told us the problem and had it fixed within 3 hours for a reasonable price And if that wasn't enough they were super lovely. Unfortunately without the vehicle it is impossible to give a diagnosis for the repair based on these codes. Will definitely be going back to get it serviced regularly.Prevention is better than a cure!! Best of the CCs this size. Hence me NOT going further with the repair through themDiagnosis was a broken sensor- cost 440+vat1 star for the follow up after the diagnosis.I asked to watch/ view the investigation- nope, not allowed, same old line "insurance"- which is obviously the reason that as soon as I walked out of the reception (to take a 'phone call) the mechanic rudely closed the shutter, must be a violation of insurance to look through a door. A BIG Thank you to cayman auto they helped me out when I didnt have many options. I wasn't charged any extra money and in my view Adam's persistance saved the day. The button was flashing and nothing happening when you try to lower it. I also used them to clean up the roof and now it looks brand new. I have water in my convertible roof is this the cause of roof failure? A massive thank you to Cayman Auto Services Ltd for your amazing professional service today.Very highly recommended. Lift carpets to check boot wells where the spare tyre is kept to look for signs of water, rust and calcium deposits. Very satisfying to get those pesky roof issues sorted for once! Caymans kept the car a bit longer because they were not happy it was completely dry, I am so glad they did. According to Google it's due to a well-known design issue. Very delighted and will return for service in autumn - well worth the 45 minute drive. Every effort made to ensure that the vehicle is returned on time and fully functioning. It is also prudent to treat an unbonded seal to rejuvenate and nourish it before reattaching it to the vehicle. Would 100% recommend!! Great service though and through highly recommended, sorted out my e30 within two days, no issues and professional service from the team. Within a few hours they diagnosed the fault and had a plan in place to fix it for a 3rd of the price! By keeping these seals clean of these materials, you will extend their lifespan and greatly reduce the risk of a leak developing. Great Savings & Free Delivery / Collection on many items . Thanks again.. The technicians and workshop chaps I spoke to were knowledgeable around the particular car model issues , and their specific "fix" for them. However after the level of service and quick turn-around time I felt It was justified. The 428i has a fearsomely complicated folding hard roof and there were a couple of problems; hinge failure and the load assist system not working. They also provided me with a soft top service, which involves regreasing the joints and checking the hydraulics for leaks, to make sure the soft top works at it's best. Got a run down of the workings and advise on maintenance when i collected. fantastic!!! Each person must place their hands on top of the roof panel and gently & slowly lift the roof up. And an option to get some preventative measures put in place. The Technician was on hand throughout, put me at ease and answered any questions I had. With 1 hand holding the back parcel shelf, reach under the boot to the left to release the mechanism. Had soft top issues with my alfa spider and they sorted it all out. They literally saved my baby (Eos)! Then to back her up came Adam who is a magician and fixed the mini roof in no time at all. Really genuine and honest people. I found a new one this week - Cayman Autos for sorting my wife's beloved little red car. These guys are truly amazing and a credit to the motor industry world. Did a great job fixing my BMW E36 hood, highly recommended! . They also rejuvenated the top of the window sill on the windscreen to ensure the fit was tight and also completely repaired a previous owners bodged repair on the left hand passenger side sill to ensure I was now no longer going to get any leaks into the car as I was getting streams of water in the cockpit previously.Everything is now water tight and we're now pleased with the work carried out. My advice - avoid at all costs- update -The company has responded below and basically tried to discredit my review by saying they have no knowledge of the booking (total lies) and responses to their comments seem to be disabled! 4. Had to travel 100 miles there but they found out what was wrong with it and fixed it in the same day. They done diagnostic on my car 96 inc vat and they said window motor need to replace so quoted again 550 for part and labour. Wonderful response from Nicky, friendly, reassuring, knowledgable, gave a realistic lead time. There will be fault codes logged within the Roof systems ECU (Control Unit) and this will give codes to indicate where to commence the investigations for an electrical fault. After two failed repairs from BMW specialists who gave up trying to find the fault, I found this place. I was amazed and very thankful as this was something I did not request but took a weight off me to get it done.So i am very very happy and would highly recommend. Any problems with cabriolet/convertible roof mechanics what so ever then I can not fault these atall, very professional, did actually what they said in the time they said for the price they said (& less then half the price MB charge) Im so pleased, Ive not used my roof on my 2018 cclass for 3-4 weeks as cables were fraying and didnt want them to snap, A complete cable upgrade completed by Cayman,100% I wont use any other place/company in future, it was worth the drive (and a night in a b&b) , picked the benz up this morning ,home now and happy Cant recommend these enough! Reviews looked good but that's clear now that people will be taken in by patter and smiles.The problem was correctly diagnosed and I went away happy that I knew the issue but was not feeling any trust in the fact they refused to show me their findings or let me view the process etc. How wrong we were, they happily took more of our money'trying' to find the fault. Cayman are the real deal. No parts needed as the problem was one of the sensors had moved in its holder. . Took my bmw e93 convertible in for fault finding, the guys had it fixed and serviced in three and a half hours. I was kept up to date on the diagnosis, cost and repair. ICE has been produced since 2007. . Excellent service and customer care. They No I cannot post my registration number here! Very pleased with service received. . Not necessary but it left me feeling reassured. They are professional friendly and know what they are doing so thankful. I will be spreading the word and I know where to come in the future :). With 2+2 seating (although you wouldn't want to try to lever adults into the back seats), the 207CC is 4.04 metres long, adding 21cm to the length of the 206CC. Took my car E93 for diagnostic as the roof would only open a fraction then stop. Fixed my faulty R129 roof with a simple reset of error codes saving me 500 odd quid. Absolute experts in their field. I can only recommend Cayman. I first approached Cayman Autos as a result of serious water ingress into my daughters Mercedes SLK R172. A rare find these days. highly recommend. I have a Peugeot 307 - 2005 model. You cannot go wrong with this companyJim Stevens. Adam got to work on it right away, and a couple of hours later it was all fixed. The ladies in the office except one were reasonably nice. 4 years ago, I visited Cayman Auto Services as I had a mechanical problem with my SLK's roof. I really cannot fault them. Outstanding from start to finish!Jenny on first impressions was absolutely fantastic, nothing too much trouble. This is because the thermostat is the component which controls both flow and circulation. They carried out the work as agreed no extra costs. I paid their 96 diagnostic fee, replaced a cog in the one failed flap motor for 25, spent 20 on hydraulic fluid and a pump and changed the fluid, plus removed and cleaned the contacts in the window switch at no cost and the roof worked fine. 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