See the job spec to apply directly or refer! Our teams follow iterative, hypothesis-driven, and data-informed development practices. If youre not sure, call us first and well help decide what you need. Why do you want to work here? She pressed me to provide availability at the end of the call for an interview with the hiring manager. Team manager video interview (60 min) 3. I also sent a follow-up email but she never responded. She told me the salary was 20k lower than the actual JD posting amount. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Asked August 11, 2021. Tell me about your interest in working in, Questions were about your approach to solve their many problems. They moved very quickly and I had 5 interviews total including a case study. The process took 6 months. Over the next two years, Cityblock supported me as I decided to pivot my career to engineering, taking 3 months off to pursue a coding bootcamp and then transitioning into a full-time engineering role after my maternity leave. While the context is serious, the work can be fun. Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. Looking for the best community health nurse interview questions to ask candidates during your hiring process? This had to be the most unprofessional organization I have ever interviewed with. I interviewed at Cityblock Health. happy and comfortable. Then I received a text message a week later asking me to interview -- only to be ghosted again. Opens the Fishbowl by Glassdoor site in a new window. @Cityblock is hiring for a Head of HEDIS / Quality Improvement. I applied online. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. Ive worked in a number of different industries previously and now I love that at Cityblock I can work on hard problems in support of a truly meaningful social problem. Why Cityblock? We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. I applied online. Asked about my background and experience. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. The process took 2 months. Cityblock is on pace to hire thousands of new staff each year and were asking them to deliver a care model thats very different from the industry norm. Youll connect with your team every day through standups, pair programming, design sprints, and regular feedback reviews. I interviewed at Cityblock Health in Sep 2022. When you release new tools, youll be in a Cityblock Slack channel with teams in the field using your systems to care for our members. We ensure every scrum team maintains a healthy staff size to enable agilitynot too small or too large. Youll work on a small, cross-functional team of 5-7 tackling business and technology problems. I was told I could put my name in the running for some less senior engineering positions that would also pay significantly less, though. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Dani Swaiman, Product ManagerJoined Cityblock Jul 2021. No follow up. Urgent care right at your doorstep Stay home, avoid long wait times at the ER, and call us first. I got an email from the recruiter setting up a time for a call about the position. Happy Friday! Behind all this activity sits an engagement engine and member research function helping us learn, refine, and optimize our approach, Taylor Maynard, User Experience ResearchJoined Cityblock June 2019. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. Could any provide referrals to these companies? Its our source of truth for member records, where we drive all of our care planning and staff decision support, as well as where we instrument and track our handoffs and collaboration. For example, data science can help Cityblock figure out who it needs to engage with first in patient populations that are often very diverse in terms of age and needs. Please DM me if you are interested. Everyones like, oh my god, Black and brown people are dying more from COVID. I interviewed at Cityblock Health. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. They send you a date and time without asking if you are available. I chose times and then was sent an email verifying which time they had chosen. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. What was some feedback you received at your last performance review? Whether you're an interviewer looking to improve your hiring process or a job seeker looking to prepare for your health coach . Team manager video interview (60 min) 3. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. We're fond of our history there and many staff live in the neighborhood.In 2020 we transitioned to a remote-first workplace, first motivated by Covid safety but now a core part of how we operate and hire. The process took 3 weeks. I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. Could any provide referrals to these companies? Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. The process took 1 week. Do I believe that healthcare is a right, that should be available to all people, irrespective of their ability to pay and then it should be distributed equitably? Company Type For Profit. All medical services are provided by licensed physicians and health care practitioners practicing within a group of independently owned and operated professional practices collectively known as Cityblock Medical Practices. Cityblock Health, Inc. does not itself provide any physician, mental health or other healthcare provider services. Hello, The interview process at Cityblock Health can be long, difficult, and frustrating. Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. I interviewed at Cityblock Health. One interviewer kept interrupting me. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! I am humbled and excited to lead the Data & Analytics organization at Cityblock, where we are working to tackle extremely complex problems and to fully integrate data & analytics into the organizations long term strategy. I know that having a consistent caregiver makes the difference in patient's quality of life, helps to build trust, and ensures that the patients get the best possible care.". I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Very easy. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. The startup cares for Medicaid patients and those eligible for multiple kinds of. One of the first big projects I led was implementing a custom content management system layer that could handle all of our ongoing logic localization by location and line of business. Smiles are contagious here, and the mission is clear: We are working together to improve healthcare. For example, during the pandemic, many community-based organizations couldnt get enough workers to continue coming in. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Hello, I'm sure each position is a bit different, but my questions were specific to my experience with full-stack web solutions. Turned out I was not able to make the interview and asked to reschedule. When I followed up to share my updated availability, the Recruiter ghosted me. The interviews themselves can be challenging, with some candidates . I interviewed at Cityblock Health (New York, NY) in Feb 2021. This happened on a loop for a month, every week being told they hadnt made a decision. Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. I interviewed at Cityblock Health (New York, NY) in Dec 2020. In the rare case where you have a copay, please reach out to us. I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. It was unbelievable. Dr. Toyin Ajayi, our CEO and co-founder, has spent her whole career serving Medicaid patients. These populations often have chronic healthcare conditions whose care is complicated by upstream systemic factors like housing, economic stability, social supports, and behavioral health access. It was unbelievable. At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. I applied online. (eh what? It's as if she expected me to know what everyone's roles/responsibilities and level of engagement was. I applied online. Were still in the early days of this journey and well be more likely to succeed with you on the team. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. No call. When they have better health outcomes, costs go down across the board. Thank you! They've gone through several general managers and medical directors. I interviewed at Cityblock Health in Oct 2022. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. Here, she explains what we do, why we do what we do, and what compassionate care is all about. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Director, Quality Internal Operations & Client Relations, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. 1. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Your answer will be posted publicly. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . I applied online. etc. This is what we call compassionate careseeing each member as a person, and recognizing that your time, stories and feelings matter. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. I have gotten 4 job offers and they are trying to have another interview. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. Candidates interviewing for Training and Development and Assistant to Regional Manager rated their interviews as the hardest, whereas interviews for Operations Associate and Senior Project Manager roles were rated as the easiest. Its unacceptable in 2022 that were looking at exactly the same data that we were looking at 15 years ago about healthcare disparities, healthcare outcomes, all exacerbated by COVID, she added about the current healthcare system. I pinged her a few days later to follow up. It, I applied online. One thing I love about the NYC tech scene is the mission-bent focus. One interviewer kept interrupting me. Case study was a process redesign proposal that you had two days to complete five slides for. More time passed, same thing. It's sad to see a mission-based, young org already have fallen into such clear disrepair. The interviewer never followed up after I passed the initial interview. I got an email from the recruiter setting up a time for a call about the position. We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. The process took 1 week. Role is ideal for someone with 3-5 years work exp. Thank you! Three trends motivated.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! Time passed, and I emailed my original interviewer. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. Phone screen questions were about my experience, salary expectations, what interested me in the position. I applied through a recruiter. A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. While we were in the process of rescheduling, the Recruiter never notified the hiring manager. Glassdoor users rated their interview experience at. No response to any of my emails. Yes. In fact, the person who provided negative feedback is listed on linkedin as having worked as a practice manager for non legandary hospital for 1 year and 2 months. What was some feedback you received at your last performance review? We think of ourselves as part of the glue within an ecosystem that knits together existing providers, the specialty providers, the hospitals, the communities, organizations and creates a seamless experience for the people we serve, Ajayi said. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. We are your partners to better health. Sent a case study to create ideas, a presentation, etc. When our members receive better care, they have better health outcomes. Eventually I gave up on reaching out because it was clear to me that they weren't interested and their lack of communication wasn't something I wanted to be a part of. Lauren Friedmann, Staff Software EngineerJoined Cityblock Sep 2019. I interviewed at Cityblock Health in Oct 2022. I also sent a follow-up email but she never responded. Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. Cityblock is a tech-driven provider for communities with complex needs it focuses on . They went so far as to ask me to interview at 9pm and then ghosted me! (eh what? The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. Then never heard back. Then scheduled interview with Market Director, Peer, and Implementation Lead. I applied online. Tell me about yourself. These populations often have chronic healthcare conditions whose care is complicated by upstream systemic factors like housing, economic stability, social supports, and behavioral health access. So after an initial version that came out of a hackathon, the Commons Companion was born -- a Chrome extension that sits inside the EHR and surfaces custom tools, recommendations, context, and notifications to our clinicians, without them feeling the burden of switching screens. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Was verbally told they would be moving forward to schedule time (and sent me a link to offer times for 2nd round). When you become a Cityblock member, our services are typically included in the benefits of your health plan. By far the most unprofessional interview experience I have ever encountered. A week later, the recruiter told me they hadnt made a decision and wed touch base in a week. I applied online. I love to hire and grow people with deep skill sets from backgrounds like business analytics, social work, healthcare consulting and teach them to talk the talk of traditional product development. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. Answer: "I understand how important consistency is for home care patients, and I would be happy to work the same day and same time each week. Very easy. Role is ideal for someone with 3-5 years work exp. Hello, Great role for healthcare generalists interested in translating big picture strategy into tactical execution. I interviewed at Cityblock Health in Sept 2022. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. Asking me to develop my won intellectual property to then hand over to the organization later to follow.. Was not able to make the interview and asked to reschedule the NYC tech is! 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