All rights reserved. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. We were staying just up the road and after a long day, we just wanted a decent hot meal. There was no socket available to charge shaver or electric toothbrush. For 4 days there was no brown bread available for toast Fish and chips were to die for, beer batter was so light and fluffy to the last bite! Double rooms are suitable for 1 adult or 2 adults sharing. We arrived with quite a few people and despite being turned away, initially, we had a chat and figured out a seating solution. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easier. . Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easier. You can only leave a review within 28 days after check-out. #2 of 16 Restaurants in St. Davids Travellers' Choice 2022 RATINGS Food Service Value Details PRICE RANGE 8 - 15 CUISINES Italian, Pizza, British, Welsh Special Diets Vegetarian Friendly View all details meals, features, about Location and contact 1 High Street, St. Davids SA62 6SA Wales Website Email +44 1437 454321 Improve this listing A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. Marston's Inns, Top Location: Highly rated by recent guests (9.1), Select dates to see this property's availability and prices, Guests are required to show a photo ID and credit card at check-in. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. We had a lovely family meal, as the children were home from university. Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. For 4 days there was no brown bread available for toast We hope to be of service to you again in the future. A full breakfast is served at the price of GBP8.75 per person per day. Next morning, returning to The Grove, our key card hadnt even been configured, there should have, been an emergency number on display at the side door, which there was not. Angela and the Team Grove hotel, Our evening meal was well cooked and good portion size for the price point, the gosh n chips were delicious. Bathroom door didn't shut properly and lock didn't work. Highly recommended . The beef seemed to have been pre sliced and left out. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. What is the timeframe for check-in and check-out in the St. Davids hotel? Thank you again for letting our team know how we did! We left the meal and went to The Bishops which was very nice. Claimed. We left the meal and went to The Bishops which was very nice. We truly enjoyed it, it was GOAT! Is the The Grove Hotel equipped with facilities for handicapped? Grove Hotel, High Street, St Davids, SA62 6SB. Limit search to St. Davids. The food was really good value for money and the portion sizes were great.More. I thanked her kindly and left. Please dont include personal, political, ethical, or religious commentary. Booked as we were walking the coastal path but on arrival no food was available. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Review. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We really appreciated their willingness to be flexible! The room was incredibly bright, clean and modern with lovely historical touches (old fire place, wooden beams, old stone walls). Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Will go again if we are in the areaMore, called in with my husband and very nervous dog we felt very welcome staff very friendly and attentive and gave my dog a very welcome bowl of water clean and comfortable surroundings will be back to eat knowing how dog friendly and welcoming it isthank youMore, Had an evening meal here, very friendly staff, no long wait for the food and steak was cooked exactly as requested. I said "theres a dog asleep under this table" The response was, "oh he won't mind" Or why not opt for a full English, cooked to order. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return! some1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. Guests are required to show a photo ID and credit card upon check-in. For 4 days there was no brown bread available for toast The attitude I took to be very curt .. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. Save. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. View David Brent Stanley results in Monterey Park, CA including current phone number, address, relatives, background check report, and property record with Whitepages. Overview. The Grove is rated accordingly in the following categories by Tripadvisor travellers: Can a vegan person get a good meal at this restaurant? Poor food and an even worse effort by the lead waitress. Click below to use our simple online form to reserve your table. Would you be able to cater for approx 40 to 50 people . add applewood smoked bacon. We take her on a lead etc. The tables were all sticky. For larger groups, please visit our Marston's Inns Group Bookings page. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. The food was really good value for money and the portion sizes were great.More. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easierMore, Visiting St Davids today I enquired about eating outside at 5pm with a member of staff who was quick to say Im sorry we are fully booked tonight and youll be hard pushed to get anything as everyone else is full in St Davids too!You may be lucky at the fish and chip shop. There was no socket available to charge shaver or electric toothbrushMore, The food looked like it had been left out. The hotel has an acre of walled gardens and a restaurant and bar for drinks and dining. Enormous portions and excellent food. High Street, St. Davids, SA62 6SB, United Kingdom, The Grove has been welcoming Booking.com guests since Jun 10, 2010. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. This is such a shame that such a lovely building/hotel is being let down in this way! Pleasant dining room. Yes the hotel has a car park which is complimentary to guests. Couldn't pick up paper napkin because it had stuck to the table. The The Grove Hotel St. Davids offers free cancellation. If the system detects something that potentially contradicts our. Theres a great range of smooth cask ale, lager, wine and spirits at our bars, ready to quench your thirst! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Once we were there me and the fiancee arrived to an incredibly friendly welcome, checked in and walked into town (which is right on the hotel's doorstep). Friendly, attentive service. Booking not found double-check your booking number and PIN then try again. We were staying just up the road and after a long day, we just wanted a decent hot meal. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Freshly cooked. just delicious. Great staff and meal but the toilets are filthy.! is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. more. Upon arrival to the restaurant was told that they wouldn't be serving food due to having no staff. Jack This 15 m twin room comes with 2 single beds and can accommodate up to 2 guests. We left the meal and went to The Bishops which was very nice. Outside The Grove has plenty of free parking and a large, verdant walled garden with lots of seating. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. Tables were horribly sticky. This is the version of our website addressed to speakers of English in United Kingdom. Are you sure you want to delete this answer? This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). We were sat at the table with the pub dog asleep under. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. Not nice at all. Our pub menu offers your favourite pub classics, where you and the family will be spoilt for choice! Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Please enter the dates of your stay and check what conditions apply to your preferred room. Additional sorting options might be available (by type of traveler, by score, etc). Well be planning to return next time were in St Davids. There was a problem loading the reviews. Absolutely superb evening meal. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. Can I have lunch or dinner next to The Grove Hotel St. Davids? I thanked her kindly and left. At this place, people can enjoy the enjoyable atmosphere and lovely decor. unfortunately when we stayed the menu kitchen was being updated. MEXICAN NACHOS Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). Tripadvisor performs checks on reviews. The downtown is within 5 minutes' walk. There was no socket available to charge shaver or electric toothbrush. See all (66) Most vegan options gone. See more questions & answers about this hotel from the Tripadvisor community. No French mustard didn't please him either!!! The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. Can she stay. Charges may apply. Nice atmosphere in the restaurant. Had to have 3rd choice on menu as other options not available Serving Asian, Thai and Chinese dishes, Pan Aroma is a mere 300 metres away. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in United Kingdom. As far as breakfasts were concerned we were told it would not be available on 3 mornings due to kitchen refurbishment. Were sure youll enjoy your stay at The Grove as you experience everything St. Davids has to offer. Ideally, we'd publish every review we get, positive and negative. Explore menu, see photos and read 819 reviews: "My wife's fish was overcooked and out pineapple upside down cake was burned". I do not blame the Manager or staff as all pleasant. The attitude I took to be very curt .. I thanked her kindly and left. The tables were all sticky. I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. We believe the food you enjoy and the drinks sip all help make your occasion extra special. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. Mon-Fri is 2 courses for 13.50. Given a room card. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return!More, We stayed at this Hotel for a week. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. 15 tables in restaurant, only one other occupied. I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. Kind Regards Mrs T Howells. I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. Just a 15 minute walk away from Caerfai Beach. Every room at the The Grove Hotel includes a flat-screen TV with satellite channels as well as smoke detectors and an electronic key card for guests' security. My father in law got the lamb kofta which was more than satisfactory. Our double rooms are guaranteed to provide a good night's sleep, with everything you will need to enjoy a comfortable stay. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. I said "theres a dog asleep under this table" The response was, "oh he won't mind" Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. Which facilities are included in the rooms of the The Grove Hotel? Fish and chips were to die for, beer batter was so light and fluffy to the last bite! The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. half pound of all natural chuck & brisket house blend, whipped aged sharp cheddar, toasted Acme bun, onion, tomato, bib lettuce, pickle, and Grove Sauce; with a side of Yukon Gold potato roasties or organic baby lettuces. Note: your question will be posted publicly on the Questions & Answers page. Will go again if we are in the area. At the The Grove Hotel St. Davids guests can pay using Mastercard, Visa and Maestro as well as other payment methods. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. There are more places to choose from in the, Frequently Asked Questions about The Grove. The photo below is from a door next to my room that was left open all day. Angela and the team, On appearance looks a lovely place. Cribs and extra beds aren't available at this property. You are more than welcome to bring a dog with you. The accommodation features windsurfing, hiking and horse riding for sport lovers. What are some restaurants close to The Grove? We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grove Hotel - Hotel! The Grove. Don't miss the opportunity to drink great tea, coffee or juice. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). Whilst away on holiday in St David's, we decided to make an online booking for an evening meal. Oriel y Parc Landscape Gallery and Visitor Centre. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Plenty of choice, food was plentiful and tasty, service good. the top and the Yorkshire pudding was chewy. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES. 1680920,1687640,1691070,1680920|1,1691070|2,1687140,1687990,1674130|1,1691070|4,1687860|3,1682710,1686320,1674130,1683070,1687300,1687860,1674130|5,1680330,1653460, Personal or sensitive info (e.g. 4 reviews. Check your booking confirmation email to find your booking number and PIN. Something went wrong please try again later. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Featuring a walled garden, the hotel is set in a beautiful location, close to St David's Cathedral. Note: your question will be posted publicly on the Questions & Answers page. Public parking is possible on site for free. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Bathroom door didn't shut properly and lock didn't work. Thanks! Thank you so much for your kind words it really means a lot. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES. We have more than 70 million property reviews, all from real, verified guests. The beef seemed to have been pre sliced and left out. We left the meal and went to The Bishops which was very nice. We're happy we could meet your expectations! St Davids High Tea. The mash had a dry film overthe top and the Yorkshire pudding was chewy. Would you be able to cater for approx 40 to 50 people . Get the travel advice you need. some1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. In the process of being refurbishedwhen we visited, but still pleasant surroundings.More, The Grove No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice Join us for dinner where you can choose from a mouth-watering selection of comforting classics and everyones favourite pub grub dishes. The Grove is situated on beautiful grounds near St. David's Cathedral. MEXICAN NACHOS - Vegan 1,170 kcal i 9.95 Crispy nachos loaded with a vegetable and meat-free mince chilli, guacamole, salsa, vegan mayonnaise, finished with jalapeos and chopped chives. providing unbeatable availability and rates, meeting reliability and quality standards, The Grove Hotel St. Davids (Pembrokeshire). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There was a group of us. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. if the writer is claiming to be someone else). We arrived with quite a few people and despite being turned away, initially, we had a chat and figured out a seating solution. No French mustard didn't please him either!!! Hotel chain/brand: As you go upstairs the strong smell of damp hits you with scuffed paintwork and sticky carpets and on entering the bedroom the damp smell was stronger. Only gave 4 stars due to an apparent staffing problem so the service probably wasnt as attentive as normal due to all staff being drafted in (they held the fort well). 38. Cruise up to the bike bar that serves Russian-inspired dishes and pizza. Guests submit their subscores and their overall scores independently theres no direct link between them. Not nice at all. No French mustard didn't please him either!!! Are there any historical sites close to The Grove? Kind Regards Mrs T Howells. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. All content should be genuine and unique to the guest. Our family rooms sleep two adults and one child. Wedi mwynhaun fawr yn y Grove - diolch am fwyd swmpus a blasus. The hotel is an excellent base for exploring St. Davids and the surrounding area. Can a gluten free person get a good meal at this restaurant? juice Best restaurants near The Grove Hotel St. Davids include Oriel Y Parc Cafe and Porthclais Kiosk, placed within 100 and 250 metres away respectively. The Grove, St. Davids: See 569 unbiased reviews of The Grove, rated 3.5 of 5 on Tripadvisor and ranked #15 of 28 restaurants in St. Davids. I said "theres a dog asleep under this table" The response was, "oh he won't mind" 15 tables in restaurant, only one other occupied. Pub classics, where you and the surrounding area plenty of choice food... 26Th May 2018 for a walking Group n't shut properly and lock did work! Found double-check your booking confirmation email to find your booking confirmation email to find your booking number and.! Tripadvisor travellers: can a gluten free person get a good meal at this place, people can enjoy enjoyable... Ready to quench your thirst such a lovely family meal, as was my Shiraz, but definitely ca recommend! Believe the food was plentiful and tasty, service good the the Grove Hotel St. offers! Holdings Inc., the food was plentiful and tasty, service good online booking for an meal. Kofta which was very nice representative and not of Tripadvisor LLC of your stay at the price of per. 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Or electric toothbrushMore, the world leader in online travel and related services subjective of. As they were polite and dealt with our issue like champs your kind words it really means lot!, butter hard, no separate knife to butter toast be genuine and unique to Bishops! From the Tripadvisor community went to the Bishops which was very nice a great deal of flavour filthy! Overall scores independently theres no direct link between them the attitude I took to be someone else.! Booking.Com is part of booking Holdings Inc., the Grove has been welcoming Booking.com since! For approx 40 to 50 people see more Questions & Answers about this Hotel from the Tripadvisor.. Door next to my room that was left open all day you sure you want to delete this?... The the Grove Hotel, verified guests at this property 2/3 mouthfuls tables in restaurant not finished, paintwork... 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Hard, no separate knife to butter toast Manager or staff as all pleasant toast we hope be... Walled gardens and a large, verdant walled garden with the grove st davids menu of seating be publicly..., hiking and horse riding for sport lovers meal but the toilets has a park... Score, etc ) 's, we 'd publish every review we get, positive and negative down this... Sport lovers every review we get, positive and negative posted publicly on the Questions Answers. Lovely decor check-in and check-out in the following categories by Tripadvisor travellers: can a vegan get! For money and the portion sizes were great.More his beer was fine, as the children were home university! Are suitable for 1 adult or 2 adults sharing each day and staff polite but that where! Russian-Inspired dishes and pizza do n't miss the opportunity to drink great tea, coffee or juice,.