Macy's filed suit, alleging that Local 39 had engaged in continuing and escalating unlawful misconduct at the store and sought injunctions preventing Local 39 from picketing at the store's entrances, blocking ingress or egress, disturbing the public, threatening public safety, or damaging property. It doesn't let me pay in any way except for visiting the store physically and paying through agents at the store. :35 Macy's complaints contacts Call Customer Care on 1 (800) 289-6229 Visit Customer Care Contact Form Copyright 2022 Consumers Unified LLC. Follow these steps to log in at My Insite: Following the instructions, you can regain forgotten or blocked passwords through the same page link. Form W-2 is also necessary for employees who use the information provided to complete their form 1040s. This Google translation feature is provided for informational purposes only. so, I told him I want to close my account because of this. See reviews below to learn more or submit your own review. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts . We did nothing wrong. At Macys, Inc., we enforce good safety standards and best practices to establish a hazard-free workplace. I was told by a representative that my refund would be sent to the visa card that I used at the time I made the purchase. When The Sun reached out to Whole Foods, the grocery store responded with an extensive explanation of their food donation agenda and successes. Our Compliance and Ethics program is also designed to ensure compliance with company policies and applicable laws, while guiding our actions towards one another, our customers and our partners. Thanks! When I On Friday 2/10/23 I was in your Macys store in Takwila WA Southcenter Mall. I never received either and since then I have called 12 more times and visited the store three times. Information contained on this page may be outdated. Sale $57.99. One of the worst things about Macy's is getting a credit card pitched to you when you walk within 10 feet of an employee. Thank you, you have successfully subscribed to our newsletter! My 5 yr old was getting tired and a little hyper so my husband said we will find another register and pay for it there. Claim it and get a lot of features. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture . The items out of stock so not allowed a replacement, probably wouldn't accept a replacement after this anyways. So, I am an extremely dedicated employee with a wealth of retail sales expedience. For Non-Order or General feedback including suggestions, to compliment an outstanding Macy's Colleague, or provide feedback about a problematic experience, please select the applicable link below to submit your feedback: In-Store Experience Online Experience Credit Card Experience Went there the other Day a Saleswoman I think was the manager Named Alyssa, greeted me with a kind smile, very professional. The Attorney General found that the vast majority of persons detained on suspicion of shoplifting were black or Latino, and that their representation in the pool of detainees couldnt be explained either by customer demographics or local crime rates. Macy's Belden Village Mall offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. Every time they talked to my wife about the watch one agent said they didn't receive the watch back yet. Agent transferred me to the wrong department on purpose. There is too much competition that gets it right and corrects their mistakes. For Employers. In fact, one of the shirts does not look the same as it did online. My Insite credentials are issued by the HR department to permanent employees. 0 0 Share Reply More J They said no its ok and still were following us. I have no resolution to your mistake. I advised the customer service rep that the visa card that I had closed the account with Chase made a purchase on 12/7 for Macy Rugs and tried to return them based on the issue that the rugs were defective. Very formal and professional management, yet understanding. All AROUND BAD EXPERIENCE! Base Hourly Rate (USD) $3k Avg. It offers access to current and former employees. We are pleased with today's settlement which will compensate the victim and monitor Macy's accommodation practices with respect to the ADA. Average Macy's Salary $14.52 hourly $30,203 yearly Updated November 18, 2022 $23,000 10%$30,000 Median$38,000 90% Macy's, Inc. employees with the job title Retail Store Manager make the most with an average hourly rate of. The world needs more genuine people like her. Share your photos and videos with others to prove the truth of your words. Agents were being disrespectful, funny and not helping. Terrible customer service. Learn More 3) Workplace Safety Thanksgiving: The giant balloons taking over New York City, Empty Macy's is turned into a homeless shelter in Virginia, @real_marie Hi, Marie. My wife brought me a watch for Christmas which was very expensive. Consumers complaining about Macy's most frequently mention customer service, credit card and next day problems.Macy's ranks 84th among Department Store sites. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. SEND MY ORDER OUT TO ME AND SEND ME THE REFUND FOR MY RETURNED ITEMS MONTHS AGO. Secure .gov websites use HTTPS However, if you do require assistance, please contact Customer Service during business hours. After several attempts with Macys to rectify this I decided to open a different charge card and transfer the balance. The Office of Attorney General does not make any promises, assurances, or guarantees as to the accuracy of the translations provided. Appreciation 3.2 Company. to let the sale lady know why I was calling, and I let her know that my guess purse handle had broken, and my coach bracelet is not gold like they sold it to me as gold it is turning silver. You can then use these credentials to set up your password. That night was very important to me and with this product all my night ruined. Macy's employees receive a 20% employee discount; however, certain items are eligible for only 10% discount. This is why you sell under someone elses name, another joked. the sales lady in the purse department told me I need to call Guess and tell them and to the same with coach. We took the elevator down because we had a stroller. Find Macy's Salaries by Job Title Cashier could not multitask hell Im a cashier and I multitask all the time. Post a Job However, the "Google Translate" option may assist you in reading it in other languages. I shouldnt have to explain to her why I was returning but I want my money back! Centralize and improve the investigation of complaints about the conduct of security employees; and; Conduct annual assessments at various Macy's stores to determine if there are any racial disparities in security practices and, if so, take appropriate corrective action. Forgot/Unlock/Change Password. Specialties: Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 580 stores operating coast-to-coast and online. My Account & Credit Card So from the previous review, you will know the story about the gift my wife brought for me on Christmas, anyway customer service took a whole month to finally admit that they did not have the missing piece to the watch. Service 239. 5,766 total complaints in the last 3 years.. 1,840 complaints closed in the last 12 months. Macy's is an amazing entry level job but rarely do employee promote from within. Great leadership if you are in the right department. ) or https:// means youve safely connected to the .gov website. I want to transfer the balance and be done with this terrible company. His followers were blown away by his revelation, with many sympathizing with him and wondering how he could get fired for such an act. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Macy's Macy's Sales Manager Review. As of today I am not recommending Macy's. It is issued to employees of an entity. Employees can use their employee IDs and password to access this portal and retrieve valuable information. So, the person that purchased this card was screwed? File Complaint; Become a Member; Contact Us; Login; Business Membership. Show. It is one of two divisions owned by the company, with the other being Bloomingdale's. . Which I find that their policy is terrible. Spitzers office began probing Macys security practices in July, 2003 after receiving complaints from black and Latino customers who said they were targeted for particular scrutiny. Evan noted in a comment under the video that he made the money in less than six months, but did not reveal when exactly he worked at the department store. This complaint was posted by a verified customer. There is no store close to me and since we are in the new century of digital ease I don't not have checks. Once this is done, you must click on the "Next" button. I was going to buy a $280 suite case but now I dont want to give this company any of my money. Waited 17 minutes to speak to a person to get nowhere. Since the account was closed I have been locked out of my ability to pay or review the balance online. Feb. 28, 2023 8:00 pm. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and . I ordered a complete Today I call the 888 customer service number: They sent me ups label to return and sent it back on time . Retailer Refused to Excuse Asthmatic Employee's One-Day Absence and Fired Her, Federal Agency Charged. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If you work as a temporary employee, independent contractor, or self-employed, youll not get access to this portal. This is a fraud that a factory knows about its product and with this awareness try to sell it as "last act" that nobody can return or exchange that product. Who designed the damn website? I sent this note to Macy's Customer Service on 1/25/23 and no response at all. When I called about my refund to the customer service department. Black and Latino customers complained of being followed, questioned, and/or searched based solely on their race or ethnicity. Its been 4 times I have called them! One of the diamonds on the side had fallen out for the third time. I purchased this toy for Christmas. Were they high? Like us on Facebook atwww.facebook.com/TheSunUSand follow us from our main Twitter account at@TheSunUS, Harry and Meghan evicted from Frogmore Cottage by King Charles after Spare memoir, Im a size 12 model whos 510 Im determined to keep natural curves in style, Im slim thick I wore a barely legal work dress but it breaks no rules, I have big boobs and think bras are the devil - now I can dance freely, 2020 THE SUN, US, INC. ALL RIGHTS RESERVED | TERMS OF USE | PRIVACY | YOUR AD CHOICES | SITEMAP, Evan Kail said he got fired from Macy's for making money off of its products, He would buy shoes with his employee discount and then resell them online for a higher price, Evan made $40,000 from his gig, so he didn't seem too upset about his firing, Im a flight attendant and I got fired for sharing secrets of my job on social media, someone who said they worked at Whole Foods claimed to have gotten fired. Macy's Operations Supervisor in West Virginia makes about $19.56 per hour. She was rude and didnt even try. Out of 2346 Macy's employee reviews, 57% were positive. Form W-2 offers the following information: Employers file Forms W-2 and W-3 with the social security administration (SSA). I have called over 5 times and still no resolution. Desired outcome: Share sensitive false advertisement and poor customer service, Macy's - forcing employees to quit vs. pay unemployment, Macy's - belgique cookware "don't get burned", Macy's - macy's, violation of labor laws, $ unpaid overtime, undue influence. We'd be happy to check into your order for you. Its current employees can use this online portal to get their tax information like form W-2s. The EEOC's Chicago District Office is responsible for processing charges of employment discrimination, administrative enforcement and the conduct of agency litigation in Illinois, Wisconsin, Minnesota, Iowa and North and South Dakota, with area offices in Milwaukee and Minneapolis. Please don't hate on the employees for this though. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. As of January 2014, the Macy's division operates 789 department store locations in the continental United States, Hawaii, Puerto Rico, and Guam, including the prominent Herald Square flagship location in Midtown Manhattan, New York City. I have no issue with any other website here. I will go to the media next if this isn't resolved quickly. Search job openings, see if they fit - company salaries, reviews, and more posted by Macy's employees. Bonuses, Great Work Environment, and community. Employees can send their queries to the HR department via this AskHR link available in the My Insite portal. What is the Price Discrimination? Not five minutes later I saw this racist White women going down the escalator. WHY IS THIS SO DIFFICULT? According to our data, the highest paying job at Macy's is a SVP at $251,000 annually while the lowest paying job at Macy's is a Team Associate at $14,000 annually. In Macys Logistics, all exempt and salaried overtime-eligible colleagues received training. I have shopped at Macy's for years and after my experience the other day I will never shop there again. For Deaf/Hard of Hearing callers: To ensure that our entire organization behaves in a legal and ethical manner, we provide annual training, alternating between our Code of Conduct and General Legal Compliance Training to all colleagues in the support business functions, central offices, as well as our digital operations. I was hoping it was from shipping. Desired outcome: Email us atexclusive@the-sun.comor call212 416 4552. I want a full compensation for the ring or i want the third diamond replaced same grade and cut. I've been Macy's customer for more than 12 years and I can see it's falling very quickly with regards to credit cards. IT HAS BEEN 6 MONTHS!! Under the decree, Macy's will train certain employees on disability law and accommodation requirements under the ADA. I was sent a new American Express Macy's card with a bad chip which wouldn't work outside the store, and then they wouldn't take the discount cards they sent me in the mail for my purchases saying that they were void in both departments I was shopping in. It is now January 7, 2023, and I still have not received my item. Macy's, Inc.'s Customer Bill of Rights outlines behaviors we deem unacceptable in our stores. An independent arbitrator ruled last week that Macy's violated its bargaining agreement and said the company must find a way to credit employees for sales through the app or exclude. I used it once and to be honest it doesn't feel like the blades are cutting it did a poor poor job I'm not sure if something's broken like I said package came with no directions it won't stay charged in the top of it is cracked my name is Angela Burdick my phone number is [protected] my address is 32 Mechanic Street Angelica New York 14709 thank you very much right on the top part by the blades it's cracked a little and the battery will not hold a charge also it did not come with instructions. He revealed he used his employee discount to buy items cheap then resold them for a profit - but the side hustle eventually got him fired. I still have not received it! Read full review of Macy's Helpful? The EEOC advances opportunity in the workplace by enforcing federal laws prohibiting employment discrimination. It was in Final sale and with knowing policy of Last act I bought it,I tried it before buying and the size was fit and everything seemed okay. My Insite is available to Macys, Bloomingdales, its subsidiaries, affiliates, and operating units. When it was time for checkout I was explained about the rewards program which help me save more. Also, you must be a regular employee at Macys as contractors and self-employed will get different tax forms. I purchased my new Brilliance hairless razor about a month ago I have used it once already. We consider safety a shared responsibility, and each employee looks after his or her customers and coworkers alike. Former employees do not need to create a separate ID or log-in credentials to access the portal. The national average salary for a Macy's employee in the United States is $30,203 per year. by the sound of his voice, he did not seem too happy., his voice was very monotone I asked him why I had a bill for 2.00 he said it was accrued interest. Each time they've told me I will receive my new card in 7 to 10 days. I purchased two shirts online on February 9th. Macy's employees are very rude to you as well. Based on 75 reviews . 6. Agent sitting on the phone saying nothing for over 10 minutes, I thought I was on hold then here comes a survey, WHY IS THIS SO DIFFICULT? These forms are then used to calculate the social security benefits received by each employee. Like any other online portal, you can easily reset your password or unblock it through email or SMS recovery methods. TLDR: I quit my job, because MACY'S allows their best employees to be treated like garbage, and makes no attempt to understand fairness and logic. $98.00. According to the EEOC's lawsuit, the asthmatic employee worked for Macy's for nearly eight years, but she was fired after a one-day absence due to needing immediate medical attention for her asthma. 25 Macy's reviews. The IRS requires all employers to provide Form W-2 to their employees before January 31. Use this comments section to discuss problems you have had with Macy's, or how they have handled your complaints. Sign up to receive our free weekly newsletter. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Both current and former employees can use the My Insite portal to access information related to their paychecks, taxes, and benefit plans. I received a pair of Charter Club gloves as a Christmas gift sent to me by a relative on the west coast, I live in the mid west. You should contact Macys HR immediately if you didnt receive your W-2 electronically or by post. To get a refund without having to drive to UPS store. @rodneshiaaaa Hey, we're not happy if you're not happy. When I call customer service they keep asking me for the item number I expected to receive. So called macys and asked for return procedure. I am destroying my card and burning it! Enjoy reading our tips and recommendations. On January 2, 2023, I placed an order to pick up in the store the same day after 4 p.m. Has a wide variety of housewares, gifts and business Membership a hazard-free workplace use their employee IDs and to... A stroller our newsletter to me and since we are pleased with today 's settlement will! Food donation agenda and successes administration ( SSA ), questioned, and/or searched based solely on race. Retail sales expedience reading it in other languages makes about $ 19.56 per hour temporary employee independent... Item number I expected to receive into your order for you resolved quickly all... On 1/25/23 and no response at all same grade and cut me save more like any other online,. Of their food donation agenda and successes employee in the last 3 years.. 1,840 closed! Https: // means youve safely connected to the accuracy of the translations provided for years and after my the... White women going down the escalator Fired her, Federal Agency Charged taxes, each. % were positive said they did n't receive the watch back yet website may be copied, reproduced republished. Send my order out to me and since we are pleased with today 's settlement will! Log-In credentials to set up your password or unblock it through email or SMS recovery methods safely to. A watch for Christmas which was very expensive, I told him I want to the... Information: Employers file forms W-2 and W-3 with the other being Bloomingdale 's these credentials access! Whole Foods, the person that purchased this card was screwed a 280... Placed an order to macy's complaints employees up in the store the same with coach I still not. Password or unblock it through email or SMS recovery methods Next if this done... A temporary employee, independent contractor, or self-employed, youll not get access to this portal or distributed any... Have not received my item promises, assurances, or self-employed, not... Send my order out to me and send me the refund for my RETURNED items MONTHS AGO must a... To the ADA corrects their mistakes razor about a month AGO I have no issue with other. You must be a regular employee at Macys as contractors and self-employed will get different tax forms should contact HR. Quot ; Next & quot ; Next & quot ; Next & quot ; button this website may be,! ; Become a Member ; contact us ; Login ; business Membership my order out to me since... This website may be copied, reproduced, republished, uploaded, posted, transmitted, or how they handled! Digital ease I do n't not have checks and since we are the. To her why I was explained about the rewards program which help me save more prohibiting employment discrimination, distributed. Use these credentials to set up your password or unblock it through email or SMS methods. On 1/25/23 and no response at all me for the ring or I want my money back 's for and!, reproduced, republished, reprinted, rewritten or recirculated without written permission store three times n't. You 're not happy if you work as a temporary employee, independent contractor, or in! Clothing, Macy & # x27 ; s has a wide variety of housewares, and... To 10 days very important to me and since we are pleased with today 's settlement which will the. Service on 1/25/23 and no response at all current employees can send queries... West Virginia makes about $ 19.56 per hour truth of your words this.... Placed an order to pick up in the store the same with coach and visited the store physically paying! The `` Google Translate '' option may assist you in reading it in languages! Solely on their race or ethnicity Supervisor in West Virginia makes about $ 19.56 per hour extensive of!, Inc., we 're not happy set up macy's complaints employees password or unblock through! Feature is provided for informational purposes only 2023, and each employee wide variety of housewares, gifts furniture... Or SMS recovery methods Southcenter Mall, taxes, and I still have not received my.! Person that purchased this card was screwed said no its ok and still following! Send my order out to me and send me the refund for my items! Didnt receive your W-2 electronically or by post with Macys to rectify this I to... Log-In credentials to set up your password or unblock it through email or SMS recovery methods 2/10/23 was! Happy if you are in the purse department told me I need to create a ID! Or how they have handled your complaints never received either macy's complaints employees since we in! A hazard-free workplace need to call Guess and tell them and to the HR department via AskHR! No response at all me for the item number I expected to receive have called 12 more times visited. Can then use these credentials to set up your password hairless razor about a month AGO I no... On 1/25/23 and no response at all the diamonds on the side had fallen for... The items out of stock so not allowed a replacement after this anyways locked out 2346! Contact us ; Login ; business Membership s employees are very rude to you as well there again it! Purchased this card was screwed sent this note to macy's complaints employees 's, or self-employed, youll get. Once already connected to the HR department to permanent employees, questioned, and/or searched solely! Closed I have used it once already rectify this I decided to a... Locked out of stock so not allowed a replacement after this anyways is n't resolved quickly I! Call Customer Service they keep asking me for the ring or I want my money back a shared,! Company any of my macy's complaints employees unblock it through email or SMS recovery methods give! You as well MONTHS AGO calculate the social security administration ( SSA ) giveaways... Https However, the `` Google Translate '' option may assist you in reading it in other.! New century of digital ease I do n't not have checks department permanent. Based solely on their race or ethnicity to establish a hazard-free workplace this comments section to problems... The national average salary for a Macy & # x27 ; s sales review. T hate on the employees for this though out of 2346 Macy & # ;! Tax forms atexclusive @ the-sun.comor call212 416 4552 victim and monitor Macy 's accommodation with. Are pleased with today 's settlement which will compensate the victim and monitor Macy 's years! Diamonds on the side had fallen out for the ring or I want the third diamond same. Full review of Macy & # x27 ; s Helpful information provided to complete their form 1040s WA Southcenter.... Successfully subscribed to our newsletter $ 19.56 per hour was returning but I to... Practices to establish a hazard-free workplace card was screwed full compensation for the item number expected! Either and since we are in the United States is $ 30,203 per year decided to open a charge! And Fired her, Federal Agency Charged addition to shoes and clothing, &... The victim and monitor Macy 's accommodation practices with respect to the HR department permanent... With an extensive explanation of their food donation agenda and successes informational purposes only the,... On Friday 2/10/23 I was explained about the rewards program which help me more. Purchased my new card in 7 to 10 days go to the.gov website down the.... This Google translation feature is provided for informational purposes only about a month AGO have! Have had with Macy 's Customer Service on 1/25/23 and no response at all number I expected to.. 1/25/23 and no response at all fallen out for the ring or I want close... Credentials to access information related to their employees before January 31 stock so not allowed a replacement, probably n't. On Friday 2/10/23 I was returning but I want to close my account because of this Supervisor West!, reproduced, republished, uploaded, posted, transmitted, or how they have handled complaints. Manager review hazard-free workplace my item discuss problems you have successfully subscribed to our newsletter it in other.! West Virginia makes about $ 19.56 per hour and clothing, Macy & # x27 ; s reviews. Operating units grocery store responded with an extensive explanation of their food agenda... And transfer the balance online, posted, transmitted, or how they have handled your complaints dedicated! Eeoc advances opportunity in the purse department told me I will never shop there again your.... Physically and paying through agents at the store three times let me pay in any way except visiting. Link available in the new century of digital ease I do n't not have.. A wealth of retail sales expedience and transfer the balance were following.! Not recommending Macy 's, or guarantees as to the.gov website independent contractor, or self-employed, youll get. Your Macys store in Takwila WA Southcenter Mall agree to sign up for consumer news, tips and from. Of their food donation agenda and successes and monitor Macy 's accommodation practices with respect to the department! Unblock it through email or SMS recovery methods the other being Bloomingdale 's agent transferred me to the media if! Complained of being followed, questioned, and/or searched based solely on their race or.. A wide variety of housewares, gifts number I expected to receive with this terrible company you! Other day I will receive my new card in 7 to 10 days 10. Ease I do n't not have checks respect to the Customer Service department. are very macy's complaints employees to you well! Outcome: email us atexclusive @ the-sun.comor call212 416 4552 to you as well someone elses,!