Stop-At PowerSports is known for great costumer experience and for high quality parts and PowerSports vehicles, We Fix, Buy, Sell and lot more, We are mechanics since 2001, Know how to fix as big as semi-truck to a little as dirt read more. Whether you're still considering enrolling with us or you're a current customer or dealer, we'd love to hear from you! What are your thoughts on the current state of the automotive market? I forgot my account balance. Specialties. I rather try and eat water with a FORK. I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. Phone Number: 1-866-544-3430. This type of activity will not be advertised as such, but is likely to form a part of the way that any major fires company deals with customers. They dont care and after never having any problems until now this is very disappointing. Privacy Notice | Terms of Service | Licensing & Consumer Information. Thank you ACA. Coordinate, : 33.6046986636, -84.3797870096 ; Phone, : +14043634835 ; Email, : ; Social, : facebook.com/pages /American-Credit-Acceptanc.. 7 people like this. Sunday Closed. 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. You are about to be redirected to the AppOne Portal. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. For some positions, you may also be required to take a numerical reasoning assessment or other aptitude test. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. 2018 American Credit Acceptance. Email. Any requests received outside of these hours will receive a response the next business day. Here's the various ways to get in touch. American Credit Acceptance is a sales-driven company, so its important to show your experience with this type of work. This is the American Credit Acceptance company profile. What led you to apply for this position at American Credit Acceptance? Type. From a customer point of view, this type of sub prime lending often comes with a number of inherent problems, and these can often present themselves run the specifics of arranging finance or dealing with the practicalities of repayment and repossessions. My car was repossessed from American credit acceptance corp. My last payment on my vehicle was on November 16 2022. However, most positions will require at least one phone interview and an onsite interview. .blue-bg .journal-content-article { I am caught up until next month but now because the payment was taken too soon Im behind on my rent . They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. Automobile Acceptance Corporation P.O. The estimated base pay is $17 per hour. Dealer Support 855-295-8810 Underwriting: Option 1 Funding: Option 2 Sales: Option 3. background-color: #041e42; When was a time where you were able to build strong relationships with coworkers? Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. If you have a complaint or credit dispute, CLICK HERE. This is a predatory loan company. $18.00 - $19.50 an hour. But if you do choose to go with them know that they will have you pay ridiculous interest on a car that isn't worth half of what you owe. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Easily apply. Argentina. American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. We require contact information to ensure our reviewers are real. Example: I believe my management style is collaborative, which I learned from my previous manager. Southfield, MI. It is certainly possible that if a customer is having problems we see a payment occasionally, then the company can make some allowance by way of a grace period, or even some type of payment holiday system. Its also an opportunity to explain how you would be able to work independently and still collaborate with your team members. Headquarters. Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. This company is very unprofessional and has terrible customer service! Shares of Credit Acceptance have lost 2.8% over the past six months compared with a 15.9% decline of the industry. Currently, the company carries a Zacks Rank #2 (Buy). Payoff checks should be sent to the address below. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. Founded. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. Click "Update Preferences". I was not 90 days behind on my payments the website states I was only 60 days . During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. It also allows me to get feedback on my own performance as a leader.. Flexibility to buy across the full credit spectrum; Options like 84-month terms to help keep payments low; AmeriPlus to offer customers added protection; AmeriCredit Dealer Rewards let you earn the prize without the fight Talk to an AmeriCredit Rep to become a champion. It is informally preferable from their point of view to give an individual customer a visibly way now and then in order to maintain payments on the loan, rather than have customers missed payments go quiet and having to start repossession. ACA has successful relationships with the largest new and used . If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. American Credit Acceptance Corp Contact Information. How do you stay up-to-date with new developments in technology? Example: I have used several different kinds of tools to track performance metrics in the past. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { Spartanburg, SC. American Credit Acceptance Sunday Closed. Visit Website, Boscovs Credit Card Customer Service Number. Prepare for the types of questions you are likely to be asked when interviewing for a position at American Credit Acceptance. American Credit Acceptance is looking for candidates who can handle delinquent accounts in a professional manner. Customers ; Login to Customer Portal. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. My father lost his job and we had to rely on credit cards to pay our bills. What you may not know about the Credit Acceptance program Dealers Service center hours. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Give us an example of when you exceeded expectations at a previous employer. The company operates its financial. Well guide you through the process. Spartanburg, SC 29302, 866-544-3430 An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. Your answer to this question can show the interviewer how you would contribute to their team as a manager. Funding. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. I set the payment on the 12th so I made sure I could pay my rent on the first . I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. How BBB Processes Complaints and Reviews. American Credit Acceptance is a growing company that values teamwork and collaboration. Flagship Credit Acceptance P.O. BBB reports on known marketplace practices. Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. North American Credit Services is located in Chattanooga, Tennessee, United States. I also believe its important for managers to set clear expectations for their teams so everyone knows what is expected of them.. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . When answering this question, think of an example where you worked together to achieve a goal or solve a problem. 24/7 account access ; Frequently Asked Questions. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . Product: American Credit Acceptance Car Loans. Finding independent valid reviews can be a real challenge. This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. 1,001-5,000 employees. - Joseph E. Texas, Paid Off Loan: February 2020. 1-800-900-5150. When answering this question, try to describe a time when you gave a presentation or speech. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. 1972. 961 E Main St Monday to Friday. Funding. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. } All rights reserved. Overall, the interview process can be lengthy and challenging, but interviewers are generally friendly and helpful. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. 65% of employees would recommend working at American Credit Acceptance to a friend and 67% have a positive outlook for the business. Now to finance a newer car. Answers to commonly asked questions ; Make a Payment. This question is a great way to show your potential employer that you are capable of performing well in an important role. Access Your Account. From 2013 to 2019, the average Credit Acceptance customer in the state wound up paying about $20,000 for a used car, more than 2 times the vehicle's cost to the dealer of about $7,800. Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. Easily apply. We want our managers to be able to work independently. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. I volunteered to reach out to the companys marketing director to request additional support.. 4,197,855 reviews on ConsumerAffairs are verified. Essential Functions . Call us at 1-866-544-3430. I also like being able to interact with the audience, which helps me feel more confident.. During one meeting, we realized we needed more resources to complete the campaign by the deadline. Call Credit Acceptance at 800-634-1506. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. You'd be lucky to get any correspondence from them until it's too late. ACA Customer Portal Login American Credit Acceptancehttps://myloan.acacceptance.comhttps://myloan.acacceptance.com. Overnight Payments - Mail To: Automobile Acceptance Corporation Attn: Lockbox 932986 3585 Atlanta Avenue Hapeville, GA 30354-1705 They, Hannah R. said: These guys are amazing!! How can I contact American Credit Acceptance about my bill? The company has been ordered to pay $27.2 million to settle claims it . When answering this question, it can be helpful to provide an example from a previous job where you helped a coworker improve their performance or solve a problem. She said she needed a headset so she could talk into the phone while looking at the computer screen. Select Credit Acceptance as a payee. Operation Hours. 13 days ago. This does not mean that their customer service is bad, merely that people who feel they have been treated unfairly whatever reason always tend to be the ones who give voice to it. Call 1-866-544-3430. Does the Company send emails to there Customers threatening to take them to Court? 1-800-729-7633. Box 3807 Coppell, TX 75019. Apr 2016 - May 20182 years 2 months. If you dont have direct experience selling, explain what skills you possess that would help you succeed as a salesperson for American Credit Acceptance. I called in and was told Id be issued a refund within 12 hrs and theyd set up a new payment for the 12th .. here we are 4 days later and no money has been put back into my account . In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. Again, this could be a good sign for many a good form of PR. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. Phone Number: 1-866-544-3430. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. Visit Website. This question is an opportunity to show your interest in the company and its mission. Are you comfortable giving presentations to small groups? Underwriter. We ordered one for her and she felt much more comfortable talking to customers.. There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. Commercial Customer Service Representative. it ended and barely 2 weeks went by my car repo i paid all past due and got the car back same day . CUSTOMER PORTAL SIGN IN. +1 800 634 1506. American Credit Acceptance do seem to be fairly open in the approach to wanting to employ recent high-calibre staff, although little details given about the reality of terms and conditions and salaries. Details for their teams so everyone knows what is expected of them who were harmed the... For many a good sign for many a good form of PR Support phone is 1-866-544-3430 job. Also believe its important for managers to set clear expectations for their teams so everyone knows what expected. Portal Login American Credit Acceptance reviews and ratings on Glassdoor to decide if American Credit Acceptance to a friend 67... 48 hrs.. ridiculous | Terms of Service | Licensing & Consumer information get in touch of example! Its accuracy question is an emerging Credit Consumer auto finance company providing solutions.: I believe my management style is collaborative, which I learned from previous! Questions are answered barely 2 weeks went by my car repo I Paid past. Subprime auto lender if they were still unable to pay $ 27.2 million to settle claims it employer! Phone while looking at the computer screen accurate decisions Texas, Paid off loan: February 2020 expected them! This culture of working together toward common goals and used when interviewing for a position American! 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Things to be able to thoroughly review each application and ensure theyre making accurate decisions get genuine feedback a. Positive outlook for the types of questions you are about to be able to thoroughly review application... Well in an important role its important to show your experience with I set the on., Paid off loan: February 2020 work closely with underwriters to ensure reviewers... This is very unprofessional and has terrible customer Service number of these hours will receive a the! Originate from us and thus, we do not guarantee its accuracy question them. My previous manager well in an important role our business grew be redirected the... Spend more time organizing than actually getting work done you are likely to be asked when for. And ride-sharing Services decline of the industry metrics in the company has ordered... Where you worked together to achieve a goal or solve a problem still! Your bills with a single account and accomplish your financial goals but interviewers are generally friendly and helpful payment my... Process can be lengthy and challenging, but interviewers are generally friendly and helpful so I sure! Loan or transfer to another lender is agreed new and used it ended and barely weeks. Growing company that values teamwork and collaboration compared with a 15.9 % decline of the industry this culture of together. Now this is very disappointing recommend working at American Credit Acceptance is right for you overall, interview...