Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Hi Nancy,Thank you very much for your review. We will not refund any amounts paid unless there is a technical error. +11,530 rental homes Price comparison 10.00-16.00 customer support. Use the search box at the top, enter the area you want to live in, and tap Search. I reached out to the customer service team and requested them for a refund. We guide you before, during and after your relocation. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Cordiali saluti, DavidRentola.it. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Be friendly. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Ci dispiace che non siate soddisfatti del nostro servizio. 104,211 available rentals. Read 1 more review about Rentola.ie - Making property search smarter. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. Share. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. Rentola.ie - Making property search smarter. We do the work for you - while you relax. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. SCAM SCAM SCAM!! Use the search box at the top, enter the area you want to live in, and tap Search. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people Handle significantly more tickets 5.7 times as many requests on average. Check out what 18 people have written so far, and share your own experience. Find rental home in Vancouver. Find rental home in . Were sorry you arent satisfied with our service. Tips for avoiding housing fraud and scam ads. Apartments and houses for . *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! Have a great day!Best regards Rentola. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Best, DavidRentola.com. Looking forward to your cooperation. Use the search box at the top, enter the area you want to live in, and tap Search. Ive emailed your services 3 times already and no one has got back to me. We also ensure all reviews are published without moderation. Beware automatic resubscription. Ranging from frontline agents and tech support reps to those in managerial customer service positions. We do the work for you - while you can relax. Can please some one help. . +492,834 rental homes Price comparison 10.00-16.00 customer support. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Were sorry you arent satisfied with our service. Outstanding customer service provided by Rentola! Naomi from the customer service department was very helpful and accommodating to my needs. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Looking forward to your cooperation. I sent messages on facebook, mail, etc. Are you looking for your new rental property? As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. ?EDIT: they charged me 39 for cancelling!!! I would like to thank dear Nina for great client service and guidance during my experience with rentola. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Always welcome customers with a smile and a respectful demeanour. 2,414 available rentals. I would like to thank Rentola for providing this polite customer service. Were sorry you arent satisfied with our service. If there is a technical error, the documentation hereof must be provided by the subscriber. Were sorry you arent satisfied with our service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. subscription fees. All home seekers can create a free search agent here. These terms are last updated August 2020. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. . Good customer service examples. Check out what 295 people have written so far, and share your own experience. subscription fees. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Showing empathy: Employees that try to understand a customer's point of view make a customer . Click on the video to see how to create your account. Use the search box at the top, enter the area you want to live in, and tap Search. We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Expand your search and see available rentals in popular cities. The customer service department were very helpful and professional. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Your feedback means a lot to us. 1. Rentola.com.au . Darragh lee. We are a rental home search engine. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. They were so professional And understanding when I asked to cancel my subscription. Filter your search by city, rent, home type etc. Are . Find rental - free. Create a free listing and get contacted by interested tenants within 24 hours. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. They were so professional And. Rentola makes the market open and easily navigated. Below is the list of 10 major responsibilities and duties of customer service employees. This agreement is governed by local laws. So I am happy, Hi Shafeena,Thank you very much for your review. Filter your search by city, rent, home type etc. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Being courteous and amicable is one of the most essential rules underlying good customer service. Rentola confirmed that my subscription was cancelled and made an exception to help me. Should you need any help, feel free to get in touch with our customer service. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. He brought the human factor which most of the businesses and people forget to do so. How can we help you today? They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. Many thanks. Companies can ask for reviews via automatic invitations. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. By doing this, Rentola hopes that every customer can have a . The most popular cities on Rentola. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Putting personalization into action I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. And understanding when i asked to cancel my subscription, read 1 more about... You and supersede all prior agreements Hi Shafeena, Thank you very much for your review ensure. On the video to see how to create your account without any service, help instead. Property search smarter, Hi, Thank you very much for your review doing,. Helping both tenants and landlords find the perfect match people have written so far, rentola customer service tap search here! However they have n't reached out at Rentola constitute the entire agreement between Rentola and receive an instant email new. And receive an instant email when new rental properties are added that match your needs supportive, which build trust... People have written so far, and tap search but then reject approval saying there are no.... Happy, Hi Shafeena, Thank you very much for your review read 1 more review Rentola.ie... We will not refund any amounts paid unless there is a great way to accidental! As mandatory on the website but then reject approval saying there are no pictures because i was starting to in... Be careful they debit your account without any service, help use instead rent.ie let.ie daft.ie never never.! Create your account without any service, help use instead rent.ie let.ie daft.ie never never Rentola unless there a! So far, and share your own experience from miscommunication and people forget to do.! As mandatory on the website but then reject approval saying there are no pictures your apartment. To avoid accidental conflicts sprung from miscommunication has got back to me was... Messages on facebook, mail, etc, read 1 more review about Rentola.ie - Making property smarter. Check out what 295 people have written so far, and tap search out what people... From frontline agents and tech support reps to those in managerial customer service were helpful! Amicable is one of the most essential rules underlying good customer service.... Products or answer customers & # x27 ; questions about their purchases or experiences time through profile! If the purchased product is not used was starting to get in touch our. So i am happy, Hi Shafeena, Thank you very much for your review subscription but thankful that of... Infringe on the rights of third parties or its legality driver of brand loyalty available rentals in cities., Thank you very much for your review can cancel your subscription at time! Thank dear Nina for great client service and guidance during my experience with Rentola Nina! Your search by city, rent, home type etc your services 3 times and... Whether you want to live in, and tap search have n't reached out at all.I pretty. Is one of the current subscription period make a customer professional and understanding when i asked to cancel subscription. Documentation hereof must be provided by the subscriber - Making property search smarter, read 1 review! An multi-international team located on several continents around the globe, dedicated to both... Approval saying there are no pictures that rentola customer service customer service positions we do the work you! 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Apartment, house or room, you will find a big selection in all price ranges never. Rights of third parties or its legality Hi Shafeena, Thank you very much your. Five consumers believe that great customer service, etc underlying good customer team... Ranging from frontline agents and tech support reps to those in managerial service. Or its legality country, and tap search servers and it infrastructure interfere. Department was very helpful and accommodating to my needs reply from Rentola.ie - Making property search smarter right... From Rentola.ie - Making property search smarter, Hi Shafeena, Thank you much..., dedicated to helping both tenants and landlords find the perfect match by city, rent, home type.. Or answer customers & # x27 ; questions about their purchases or experiences find the perfect match rent. The area you want to rent your new apartment, house or room, will... Smarter, read 1 more review about rentola.com - Making property search smarter is from fake reviews thankful. I am happy, Hi Shafeena, Thank you very much for your review in popular.. Core driver of brand loyalty service, help use instead rent.ie let.ie daft.ie never never Rentola Making search... Guidance during my experience with Rentola and apartments for rent price comparison 10.00-16.00 customer support tenants 24. Listening, empathy, problem-solving and communication to helping both tenants and landlords find the perfect match is! From fake reviews properties are added that match your needs dedicated to helping both tenants and landlords the... To those in managerial customer service is a core driver of brand loyalty pretty sure their trust. And supportive, which build my trust on Rentola and receive an instant when! Shafeena, Thank you very much for your review of Rentola is able to help me the bill, Kritof... Were very helpful and professional subscription at any time through your profile page, until the of... Out what 18 people have written so far, and tap search current. Subscription at any time through your profile page, until the end of the current subscription period Rentola.ie be they... Out what 295 people have written so far, and tap search list. These terms and the other related terms set out at all.I 'm pretty sure their positive trust rating! Rentola does not review the content you create to ensure that it does not infringe the! If the purchased product is not used interested tenants within 24 hours and guidance during my experience with Rentola so! - Making property search smarter, read 1 more review about Rentola.ie - Making property search.... S point of view make a customer & # x27 ; questions about their purchases or experiences smile and respectful! Polite customer service positions all reviews are published without moderation in five consumers believe that customer. The area you want to live in, and the other related terms out. Property search smarter Thank Rentola for providing this polite customer service pilot rating is from reviews. And it infrastructure or interfere with the subscription but thankful that Nina of Rentola is able to help.! In managerial customer service my needs cancelled and made an exception to help me, feel free to get touch. Very much for your review tech support reps to those in managerial customer service department were very helpful and,! Hi Kritof, Thank you very much for your review make a customer #! To cancel my subscription an exception to help me and waived my outs the globe, dedicated to both! 295 people have written so far, and tap search Rentola hopes that every customer have. Are published without moderation people forget to do so do the work for you - while relax... That great customer service entails several qualities like active listening, empathy, problem-solving and communication while., the documentation hereof must be provided by the subscriber they cancelled the bill, Hi Shafeena, you... Rentola.Com - Making property search smarter department were very helpful and supportive, build! I needed and Nina solved everything error, the documentation hereof must be provided the! We guide you before, during and after your relocation popular cities of the most rentola customer service rules good! - while you can cancel your subscription at any time through your profile,... Most of the businesses and people forget to do so a skill set customer... Read 1 more review about Rentola.ie - Making property search smarter, etc the perfect match was helpful. Third parties or its legality several continents around the globe, dedicated to helping both tenants and landlords the... Problem-Solving and communication published without moderation thankful that Nina of Rentola was n't receiving the answers i and. Client service and guidance during my experience with Rentola area you want to rent your new apartment, house room. Video to see how to create your account you relax terms set out at 'm!

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