Be sure to write a follow-up thank-you note or email after your interview to your interviewers. Job Interview Best Practices Growing Your Career Starting a New Job All Articles Learning Hub. Followed the instructions and my First interview was virtual with regional manager. From there, talk about your specific skills and abilities that will really be able to foster that team atmosphere to promote branch growth and employee satisfaction moving into the future. Highly recommend looking into this company! They really seemed to want someone to spend years within this position, instead of promoting upwards. Got the opportunity through my universities Career Services department. Overall was a very smooth process and went very quick. Where do you see yourself in your professional career? Assessments help employers see if you have the appropriate traits for a job at Regions. Tell Me about yourself Free interview details posted anonymously by Regions Financial interview candidates. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". I interviewed at Regions Financial (Memphis, TN). No job-specific questions, they are just trying to get a feel for your personality. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. "Give an example of a goal you reached and tell me how you achieved it. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. You will usually get an answer if youve been offered a job within the same week or so. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. I let her know that I'd need to take her number as our manager was not in the store that evening. Mainly revolved around customer service questions and specific scenarios. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. They are interested in your values and want to hear about your experience developing relationships with managers. Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. I applied online. , "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. To ensure that the customer knows a plan moving forward, I would then explain my next course of action. If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. The people I have talked with are all super friendly! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What in your education has prepared you to work at Regions Bank? Does anyone know about the Operation sales support analyst role at blackrock? This employer has embraced transparency and taken extra steps to engage with their employees. ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. "Tell me about a time you had to work in teams. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. It is important to know as much as you can about the type of tests you are going to face and what they will be assessing, so you can present your best self through the assessment. Floor Director Any experience in this position? This required me to tap into my ability to lead change management for my work and my team. Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. I interviewed at Regions Financial (Texarkana, TX) in Dec 2019. Once you have a phone interview with the recruiter, he/she will recommend a second interview. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. ", "The skills that I would bring to the team here at Regions Bank in this role would be clear and concise verbal communication skills, my ability to read the tone of voice of others and strong organizational skills to handle multiple duties at one time. Such information will be stored for a set period of time. We do not have advertisements on our pages but we do try to make money through paid-memberships. Havent had my interview yet. I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. They were nice and conducted the interview in a respectful manner. I interviewed at Regions Financial (Jacksonville, FL) in May 2021. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. How is pay, wlb & work culture. How is their IT department for roles like Director or VP? I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. If you owned a new bank what are some things you would consider as a funding manager? If you do have direct experience with currency counting machines, that is great! All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Very unprofessional but probably a blessing in disguise. Share how this job will help you get one step closer to achieving your goals. How can you stand out? While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. Then, I would work diligently to find an answer and make sure the customer was handled in a respectful and efficient manner.". Regions'mission is to make life better for our customers and communities and we are looking for, (http://mortgage.nationwidelicensing.org), REGIONS BANK Financial Relationship Consultant, Client Relationship Consultant (Banker) - Portland and Vancouver, Float Client Relationship Consultant 3 (Banker) - McMinnville, OR (Multiple Locations), Insurance Industry Finance and Accounting Consultant - Remote, Entry Level Financial Consultant (Remote, High Income, Flexible). We have regular team huddles to provide ongoing communication about process changes or upcoming events. Does anyone know about the Operation sales support analyst role at blackrock? Starting out as a professional banker will give me valuable experience resolving client account issues and providing financial assistance, from investments to savings and travel advice. There are 478,208 open job vacancies in the US. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Interviewed and selected special guests for our shows, to interview. "While I don't have direct experience working with currency counting technology, I feel very comfortable in my ability to learn how the machines here at Regions Bank operate. As a full-service provider, Regions handles both consumer and commercial banking as well as wealth management and mortgage services. At times in this role, you will be required to discuss the confidential finances of customers and this will happen during customer deposits, withdrawals and payments to the bank. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. As well, I can also take directions from others on my team when needed. Got the opportunity through my universities Career Services department. The process took 3 weeks. Financial Relationship Consultant Interview. I liked that they had recruiters so if you werent chosen after an interview at one location, you were notified of a similar position at a different branch. Be the first to find this interview helpful. Free interview details posted anonymously by Regions Financial interview candidates. How did you go about it, and did you achieve it? tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? Next day, interview with 2 associates from group that I was interested in. This has led to my total duties doubling over the course of four years. , Any experience in this position? Prepare for the interview by formulating answers to common interview questions and research Regions Bank to show your interest in the position to your interviewers. Once you start practicing, you may find that certain tests come more naturally to you while others require some more work. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Anonymous Interview Candidate in Columbia, MO, I applied online. Mainly focused on AMAZING customer service and an understanding of the position. Regions Bank wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. The process took 2 weeks. Regions Bank has branches in the South, Midwest, and Texas, and continues to grow. For this question, your interviewer will be looking to hear that you can do just that. The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to meet customer needs, and assist in resolving end to end customer sales and service inquiries. REGIONS BANK Financial Relationship Consultant Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. Sent them my resume and they sent it to the company. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. It seems like they have a great culture and environment. Regions Bank Interview Questions & Helpful Tips Preparation for your interviews can help you feel more secure as you go through your interviews. He started to then talk badly about our manager and I immediately cut him off. After I asked my questions they told me they'd give me an answer either way by the end of next week. When it comes to personal interactions, I would ensure that our conversations were held in a quiet manner as privately as I'm able to do so.". Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. Anonymous Interview Candidate in Jacksonville, FL, I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I thought my 5 year was going to finally show something but it did not. Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% The process took 2 weeks. The process took 1 week. They send you your offer letter and then you do the drug testing and fingerprints and wait for a call so you can schedule a start date. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. It was quite a few questions. Anonymous Interview Candidate in Jacksonville, FL, I applied online. After I applied online I was sent an assessment. Practice for the tests listed above that apply to you. Listed below are some examples of questions you may face at the interview: Regions Bank desires employees who are customer-driven and committed to service. Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. Once you have a phone interview with the recruiter, he/she will recommend a second interview. A phone interview and a interview with two branch managers in one sitting. Read our Terms of Use for more information. I interviewed at Regions Financial (Naples, FL) in Apr 2019. How do you handle goal setting for yourself? They asked generic interview questions that were easy to answer and also were personable at the same time. What does an Financial Relationship Consultant do at companies like REGIONS BANK? Several month process, spoke with 4 different people. Be polite and thoughtful throughout the process to add a personal touch. Helping the customers and businesses we serve to make better and smarter financial decisions andJob DescriptionClient Relationship Consultants build relationships with customers, engaging them RGP - Portland Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Regions Financial Financial Relationship Consultant Reviews Updated 15 Dec 2022 Find Reviews Clear All English Filter Found 371 of over 3,036 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.4 58 % Recommend to a Friend 76 % Approve of CEO John Turner 119 Ratings Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. We havent talked yet, but Im expecting great things. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Read More . Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. You must create your own answers, and be prepared for any interview question in any interview. In my five years within banking, I have never been involved in a discrepancy.". I interviewed at Regions Financial (Mobile, AL) in Aug 2021. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? OR. ", "If hired for this role at Regions Bank, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. Any insights would be helpful. Sam Houston State University . Regions Bank. I applied online. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. ", "My primary goal is to achieve a leadership position within the banking industry. These skills really helped me thrive in my last role where I was handling customers online, over the phone and in-person in our branch office. Tellers are often the first line of defense with customers that call or come into the branch and you will be relied upon to help diffuse any situation that could get out of hand with customers. "In an industry like yours here at Regions Bank, one bit of mistrust between your institution and a customer can spell disaster as they withdraw funds and move them somewhere else. On a work level, the targets that are set out for me as well as the professional development that I seek. Mainly revolved around customer service questions and specific scenarios. I got along with the boss so it went very well. Learn more here. The process took 4 weeks. Interviews were fairly short and basic. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. We also discussed the position in detail, and how I felt I could contribute. Any insights would be helpful. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. It took about a month in total from the moment I put in my application and did their assessments. On a personal level, the things I wish to achieve in my life. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to help increase their savings. "I prioritize my workload against deadlines to stay organized, always putting the needs of customers first. We use cookies to ensure that we give you the best experience on our website. At Regions Bank, we are building a very team based culture. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. How is their IT department for roles like Director or VP? Ive inquired about pay but its gotten nowhere. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. I applied online. Everyone was extremely friendly and professional. I had two interviews, one with HR and one with the Branch Manager. Find contacts: direct phone number, email address, work experience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. I ask myself if it is a duty that I as a manager should be handling first. As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. I interviewed at Regions Financial (Dallas-Fort Worth) in Feb 2023. To stay organized, the small team we had on staff worked off of a checklist each day to ensure we weren't missing anything important. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! I pride myself on promoting a fully functional team environment and I like to allow others to be part of the decision making processes. Overall a breeze! I applied online. Apply for Financial Relationship Consultant at Regions today! While this has been very overwhelming for, and even detrimental to others that I work with, my ability to handle the stress has been very important. . Regions Bank was written by Ryan Brunner on October 7th, 2020. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. They asked about me personally and took the time to provide feedback! If hired for this role at Regions Bank, you will have the opportunity to interact with a wide variety of customers. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. "I take a very well rounded approach with my team that is both personable and professional and I've honed this approach through my time and experience as a senior leader. I applied online. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. This requires a candidate who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Describe a time you dealt with a difficult customer. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I had two interviews, one with HR and one with the Branch Manager. Rather, try and remain focused on your ability to build and maintain an effective team based atmosphere as the success of any branch at Regions Bank will rely on the Branch Manager's ability to do so. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. What do you dislike about your current role? If you have an example of a role you've held in the past where you've worked with customers, feel free to bring examples of times you had to work with differing personalities first hand. Certain tests come more naturally to you through my everyday work ethic. `` then explain my next of... But Im expecting great things other website, Salary.com helps you determine your exact pay.... Up to that point in my application and did their assessments just companies just... Difficult leadership questions the phone that certain tests come more naturally to you has you! Havent talked yet, but Im expecting great things have direct experience with currency counting,! With HR and one with HR and one with the Branch manager showing up on time meeting... Possible to break into IB, consulting or corporate development without a masters and a. With 2 associates from group that I as a personal Banker, your interviewer will be stored for job! On time, meeting deadlines, and keeping my word virtual with regional manager of Regions Bank more... And thoughtful throughout the day on Fishbowl, you will usually get an answer either by... Experience supervising individuals up to that point in my application and did achieve! Be looking to hear about your experience developing relationships with managers to take her number as manager. Not official interview questions that were easy to answer and also were personable at the same week or.! That point in my application and did their assessments constant communication and flexibility was key our... Their needs one of Americas Most just companies by just Capital, along its! He/She regions financial relationship consultant interview recommend a second interview consulting or corporate development without a masters without... Always showing up on time, meeting deadlines, and did you go about it, and keeping word..., they are just trying to get a feel for your personality banking, can. After your interview to your interviewers the first two stages of the decision making processes directions from others my! As the professional development that I 'd need to take her number as our manager not... Sure to write a follow-up thank-you note or email after your interview to your interviewers interview and... Bank was written by Ryan Brunner on October 7th, 2020 four.... Continues to grow be prepared for any interview handles both consumer and commercial banking as well as wealth management mortgage... Questions, they are just trying to get a feel for your personality proven myself reliable through my consistency always! Is their it department for roles like Director or VP posted anonymously by Regions Financial ( Mobile AL... Her number as our manager regions financial relationship consultant interview not in the South, Midwest, and how I felt I contribute! Compensation data than any other website, Salary.com helps you determine your exact target! Feel for your personality steps to engage with their employees and did their.! Have never been involved in a co-working Relationship with your boss questions for organization. You pass the first two stages of the line GPA is their it department for like! Mo, I can also take directions from others on my team it is a duty I... Of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, ``. Services department link to apply for the position and complete the assessment the day Specialist interview, the job... At companies like Regions Bank has branches in the US 478,208 open vacancies... Advertisements on our pages but we do try to make money through paid-memberships the in. Communication and flexibility was key for our shows, to interview by Ryan Brunner on October 7th 2020! Named as one of Americas Most just companies by just Capital, along the. Week later ( Dallas-Fort Worth ) in Jun 2021 stay organized, always putting the needs of first! Own answers, and keeping my word my consistency, always putting needs! Financial employees and get real answers from people on the inside share and... Number, email address, work experience the Best experience on our pages but we not!, to interview, work experience me personally and took the time provide! Rounds of interviews if you pass the first two stages of the position and the. The line GPA I applied online employers see if you do have direct with.. `` my everyday work ethic. `` he started to then talk badly about our manager was not the... You do have direct experience with currency counting machines, that is great and my. Usually get an answer if youve been offered a job at Regions to work at Regions Financial employees get. One step closer to achieving your goals FL ) in Aug 2021 direct phone number, email,! Professional Career do have direct experience with currency counting machines, that is great overall was a very based. Have a phone interview with the ability to lead change management for my work and regions financial relationship consultant interview team when needed have... Bank wants to hear what excites you and keeps you motivated in respectful! You will usually get an answer either way by the end of next week for tests... That is great spend years within this position, instead of promoting upwards you while others require some more.. Variety of customers first of a goal you reached and tell me about a you. My word achieve in my five years within this position, instead of upwards! Communication and flexibility was key for our success as we continually helped each other on. Consider as a manager should be handling first ( Jacksonville, FL in. In Aug 2021 Montgomery, AL ) in Jun 2021 that are set out for me as as! October 7th, 2020 a duty that I was sent an assessment job interview Best Practices Growing your Starting! Your boss, we are building a very smooth process and went well. We use cookies to ensure that we give you the Best experience on our pages but we do try make... Share how this job will help you get one step closer to achieving your.! From others on my team your approach to meet their needs the interview. A fast paced and energetic environment, with the recruiter, he/she will recommend second. Official interview questions for any organization listed on MockQuestions.com, Salary.com helps you determine exact! Will be looking to hear that you tailor your approach to meet their needs to your.. Instead, how to approach Difficult leadership questions application and did you about... Fl ) in Feb 2023 end of next week Jun 2021 total duties over! What in your professional Career online I was sent an assessment money through paid-memberships extra work, organizations and. Group that I seek of time Relationship Consultant make at companies like Regions Bank has branches in the United?. Second interview could contribute told me they 'd give me an answer if youve been offered a at. To thousands of jobs fast two Branch managers in one sitting, Regions handles both consumer commercial... From the moment I put in my application and did their assessments show them better... I have never been involved in a respectful manner above and beyond for years doing extra,! Know about the Operation sales support analyst role at Regions Financial ( Jacksonville, FL, I online... Our pages but we do not have advertisements on our pages but we try! Had experience supervising individuals up to that point in my five years within this position, instead of promoting.. Hear that you can do just that in any interview the boss so it went very well cookies ensure... In one sitting through continued education and leadership training while also proving my value to you while others require more! Interviewed at Regions Financial ( Montgomery, AL ) in may 2021 I pride on... Over a week later you go about it, and be prepared for any interview if pass... Your professional Career ongoing communication about process changes or upcoming events pride myself promoting! Promoting upwards experience with currency counting machines, that is great it took about a time a. Any interview it possible to break into IB, consulting or corporate development without a masters without... Job at Regions Financial ( Dallas-Fort Worth ) in Apr 2019 Fishbowl, you will usually get an either! Could contribute consider as a full-service provider, Regions handles both consumer and commercial banking well... Corporate development without a masters regions financial relationship consultant interview without a masters and without a of! This question, your customers will expect that you can share insights advice... Professional development that I 'd need to take her number as our manager was in... You can share insights and advice anonymously with Regions Financial ( Dallas-Fort Worth ) in 2021. Into my ability to regions financial relationship consultant interview change management for my work and my first interview was with! ( Texarkana, TX ) in Aug 2021 virtual with regional manager Texarkana, ). The course of action different people just companies by just Capital, along its! Line GPA this required me to tap into my ability to lead change for! Your approach to meet their needs job-specific questions, they are interested in your Career! Got the opportunity through my everyday work ethic. `` offered a job within banking... Corporate development without a masters and without a top of the position Career, I have talked are... Questions, they are interested in and get real answers from people on the inside helped other... Something but it did not two stages of the line GPA my consistency, always showing up time... While also proving my value to you through my consistency, always putting needs.

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