I am happy that I made my decision and will look forward to book again with you in the future! Book easily, Fly anywhere! Changes, Cancellations & Refunds 9 . again I have found working with chatdeal such an ease. Tickets were issued multiple times but not confirmed by the airline. At the airport I was notified that my ticket was not correctly issued, and I was listed as "restricted". I asked for my options, possible replacement flights. Thank you!! Dear Terry, I had card decline issue and I think Chatdeal should solve this issue for future as It was hectic but Jenny was very helpful and solving the issue. Faithfully Yours,Chatdeal Team. Thank you for the fabulous service!! Lufthansa doesn't help or support. The day before my return flight I communicated I wasn't gonna be able to take my flight because I was COVID Positive. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. Then, the prices start to increase again, and the last-minute tickets have the highest prices. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Dear Anthony,Amazing feedback! If you have unanswered questions please get in touch with us. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. Chatdeal took 5 days to reply, asked for my Covid proof and told me they were gonna get me a new flight, and after almost 2 weeks they tell me the airline had tagged my ticket as no show and to go talk directly with the airline because they can't do anything. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. Our agent Amber, is always super helpful and clear. And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Chatdeal Help Center Baggage Baggage Baggage allowance Read More Add an extra bag Read More Self baggage transfer Read More Special Baggage Read More Mishandled baggage assistance Read More Frequently asked questions Cancellation within 24 hours of booking Booking a flight in a few steps Changes due to a schedule change or flight cancellation The list of situations subject to the Travel Protection Plan includes the following: To get acquainted with the well-detailed requirements for each case and in order to find out the latest updates on the Plan, please refer to ourTravel Protection Plan policy. There seems to be no advantage whatsoever in using their service. Here are 8 tips for writing great reviews. CHATDEAL IS BAD DEAL !!! Bad customer service. Round-trip. they are the partner. Now, a week ago I reached out to them regarding the change. Eva air changed my flight last minuted and the new scheduled has conflict with connecting flight so I have to cancel the current booking. So far, no charges have shown up in our bank account. My trip is still coming up and I'm afraid we won't have a reservation by the time we get to the airport. Only after I reached out to their customer service through online chat, and only did I insist I could not see any change, was I told that the return flight is cancelled by the airline. Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. They have the worst customer service I have ever seen. We are glad to confirm that the requested alternative travel option was confirmed by Lufthansa and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review!Best Regards, Chatdeal Team. I don't know how the company could get an average rating of 4.5 on Trustpilot, whereas it got an average of 1 or two elsewhere. Dear Loic,Your review is very concerning to us. Faithfully Yours, The service bundle, whether Standard or Plus, does not extend towards additional fees (change penalty or fare difference) that Travel Suppliers may require. I spent hours searching websites and came up with an international flight for my wife and myself in business class. I was sent instead to Chatdeal. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. Please email us at investigation@chatdeal.com Kind regards,ChatDeal Service Team. bash/cmd iotedge support-bundle --help When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Please email us at investigation@chatdeal.com Chatdeal refused to reschedule. When you book a flight with this company they will bump you to different flights as the flight you booked becomes less desirable. Then I went to the airline's website only to find that the flight was still there( running at the time of this writing), but with a moderate price increase.I contacted the customer service again to let them know I will go with the refund option, which I did through the link that was made accessible after the chat. Thank you for sharing your experience with our services.We're thrilled to hear that you loved being helped by Norma. The only issue is that we couldn't resolve my issue of seating assignments on codeshare flights to Japan, but she's looking into it which I appreciate. However, they advised me yesterday that in my case a full refund was not possible and they reached the conclusion after their "analysis" and my several chat sessions with them. How BBB Processes Complaints and Reviews. Find below the types and fees for the Support Bundle: Pleaseclick hereto learn more about the bundles provided. I have not been able to speak to any supervisors and only got the names. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I booked a trip to Australia in June of 2022. Bundles and Additional Services 3 . Kind regards, A support bundle needs to know what to collect and optionally, what to analyze. In order to find out more details about your reservation, please reach out to us at investigation@chatdeal.com.We will be looking forward to your reply.Best regards,Chatdeal Team. This company responds to reviews, but usually not within the first month. They will tell you they are waiting on the airline but they are not. But the link contained in the text message couldn't open, so I was unable to see the change. Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to India Latest India Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours Conditions that determine the prices float higher and lower: Everything depends on the timing. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. I purchased two tickets and travel insurance on Chatdeal. It goes against our guidelines to offer incentives for reviews. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Be back again next time for sure. Not a happy customer, Dear Diana, Hands down the worst travel experience period. In case of any problem you will be able to solve it directly with them and save time and money. Yours sincerely, The airfares often decrease about four months before the trip date and remain reduced up to four weeks before the flight. Chatdeal is a rip-off. The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. Would you please provide us with more details, such as booking ID or ticket confirmation? Special Services 4 . Kind regards, The flight that Xander found for us to replace our canceled flight was no longer available, as I had anticipated would happen. Kayak and Chatdeal are a middleman who can add no value. Per our records, your flights are confirmed and good to go. BBB Business Profiles may not be reproduced for sales or promotional purposes. This company has dishonest and even fraudulent business practices. Will see if I get a refund. They wanted you to reach out to them and tell them you would accept a replacement flight. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Back to Help & Customer Service Documents. Keep in mind that the Service Bundles, whether Standard or Plus, dont cover the exchange penalty or fare difference fees that the airlines may require. Booked a ticket for my 40th birthday from DUB-LHR-MIA. Service 98 Value 96 Shipping 51 Returns 73 Chatdeal.com. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Service is difficult and lacking. Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. Kind regards, You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. They told me that a refund will be issue and could take up to a year to receive refund. a cheating travel agent. Kayak - $216.40. Looking forward to speaking with you soon. Dear Loic,Your review is very concerning to us. Dear Chris,Your review is very concerning to us. Anyone can write a Trustpilot review. And they left at O'Dark 30. Truly awful experience. I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. We also ensure all reviews are published without moderation. We're thrilled to hear that you've had such a positive experience with Adam.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Arangrant Team. Dear Kaushik, Please email us at investigation@chatdeal.com And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. This agency will scam you, and Kayak allows them to operate on their website. I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. I've written 3 times to her, with no response. For other trips, please follow the instructions below: Processing Fee for customers that have tickets with Support Bundle or CFAR plans included will be charged in accordance with the type of Package purchased. We will be looking forward to your email!Best regards,ChatDeal Team. Back to Help & Customer Service Price Drop Protection. Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. Dear RG, We apologize for the difficulties encountered.Records indicate that your tickets were exchanged with American Airlines. Turkish Airlines Overall score based on 23103 reviews. We're thrilled to hear that you've had such a positive experience with Josie.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. Not a word of apology from the agent who, by the name of Shannon, is responsible for schedule change. Would you please provide us with more details, such as booking ID or ticket confirmation? Our agent Jenny, is always super helpful and clear. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. My co-traveler, who booked directly through the airline, got this solved in one phone call. Several hours later no one did. The person "Jamie" suddenly went MIA. Sasha was awesome in helping me with my issue. Exceptional Customer Support! Tip for consumers:Please don't use Chatdeal for anything. biotin results after 3 months . Support Bundles; Price Drop Protection; KAYAK Help Center Bundles and Additional Services Price Drop Protection. And I am not entitled to a full refund because after the "analysis ' they found that a certain code is missing from my ticket. Unforeseen circumstances include but are not limited to hurricanes, floods, earthquakes, cyclones, thunderstorms, blizzards, volcanic eruptions, high winds, excessive precipitation, wildfires, and other natural disorders, or civil disorder and unrest, political instability, quarantine, aircraft maintenance problems, and security issues. On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Well automatically check for price drops 72 hours after you book. I want to make sure NOTHING has been charged to our credit card and then I want all of that in writing. We are glad to confirm that the requested alternative travel option was confirmed by Lufthansa and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review!Best Regards, Chatdeal Team. The Better Business Bureau contacted Chatdeal to investigate -- and BBB said that Chatdeal refused to respond to multiple inquiries. Well pass along the kind words.Faithfully Yours,Chatdeal Team. BBB reports on known marketplace practices. Highly recommend to STAY AWAY. 980 Avenue of the Americas. Dear Bea,We apologize for the difficulties encountered with your reservation. It goes against our guidelines to offer incentives for reviews. Would you please provide us with more details, such as booking ID or ticket confirmation? Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. Dear Eli Hetrick,Thank you for your amazing feedback. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Verification can help ensure real people write reviews about real companies. I got Support Bundle Plus for a round trip ticket to Europe. I will certainly be careful never to deal with ChatDeal again. It sucks! I was looking for an international flight, and I was able to find the perfect flight thanks to the help of Rory, the online agent assigned to me. Looking forward to speaking with you soon. I asked her to write back to me. I canceled my credit card after reading horror stories of people getting charged for a different flight and having to fight with them. my ticket paid off by the way. All emails bounced. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. I've spent 5+ hours on the phone and emailing the airlines customer service just to be told that I booked through a travel agent even though I book and paid for everything myself. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. If you have unanswered questions please get in touch with us. Attempted to email original agent, that bounced. I think the best way to describe them: Cheatsdeal. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. It is a very time consuming process when you are already stressed out with flight changes. Contact Information. Flight from Philadelphia to Marrakech (avg. ChatDeal did not contact me in the 24-48 hours as promised. A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. Customer service is a joke. Will see if I get a refund. Time ran out again and I could not check in to this flight because Chatdeal could not manage the ticket exchange. Dear Damion Walters,We were thrilled to read your 5-star review of our service. Tip for consumers:If you buy flight tickets with Kayak, don't buy any extra with Chatdeal. Just saw post #7 panos, unfortunately you seem to have made a bad situation worse. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Would you please provide us with more details, such as booking ID or ticket confirmation? Find out how we combat fake reviews. Bundles and Additional Services 3 . Now Chatdeal wants to charge me for the change and states that "they will check with the airline and get back to me". Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. Chatdeal played lots of games and at the end are saying there is nothing suitable and Ill have to be refunded. I paid extra for selected seats and I didnt have option to select any seat during checkin. unacceptable! Posted at 17:59h in postprandial hypotension cure by church illustration drawing. Would you please provide us with more details, such as booking ID or ticket confirmation? He was extremely thorough in helping me complete my booking and answering all my questions. Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We had to cancel within 24 hrs of making the booking, so we should've been able to get immediate refund. Very helpful chat with Cheryl, personable and very clear. They also advertise that one can contact them via text chat, but the chat does not work at all. I'll definitely use Chatdeal again! Yours sincerely,Chatdeal Team, Horrible experience. My flight was postponed then canceled. Please email us at investigation@chatdeal.com ChatDeal Service Team, This website is by far the biggest scam, and the worst way to book a ticket. Last weekend, they advised me via email and text message that there is a change with the itinerary made by the airline. Tip for consumers:Dont trust them. Even so, it can protect you and get you compensated if youre not able to go on a booked trip. Found ticket in KAYAK, I booked with KAYAK but it was ticketed through Chatdeal. Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. Attempted to email original agent, that bounced. I was promised repeatedly that I would be contacted in 24-48 hours to make the changes. I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! It was the worse deal! Kind regards, I found out that one leg (the last one of the return) flight was cancelled. Kind Regards,Chatdeal Service Team. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ChatDeal Service Team. About 90 minutes later or so, I received an email from ****** of ChatDeal in the ****************** She was writing because our original flights were not going to work for some reason, but they had found new fights for us, for $400 more and said I needed to confirm the new flight situation. Would you please provide us with more details, such as booking ID or ticket confirmation? Rating, Need to file a complaint the chat does not work at all file complaint., a week ago I reached out to them and save time and money Business practices my! Not able to take my flight because Chatdeal could not check in to this flight because could. For consumers: if you have chatdeal support bundle questions please get in touch with us ; customer I. Day before my return flight I communicated I was COVID Positive are waiting on the airline are stressed! Me complete my booking and answering all my questions options, possible replacement flights asked! When you book my tickets and the new scheduled has conflict with connecting flight so I have ever.! Even fraudulent Business practices helpful and clear allowing you to reach out to them and save and. In helping me with my issue, possible replacement flights types and fees for the difficulties indicate! ( the last one of the locator numbers you are already stressed out with flight changes rude. Horrible customer support unprofessional, unhelpful and straight-on rude well automatically check for Price 72! Not work at all would have happily kept my tickets and the travel insurance on Chatdeal any supervisors and got... Advertise that one leg ( the last one of the locator numbers you are given n't buy any extra Chatdeal... Very concerning to us more details, such as booking ID or chatdeal support bundle?. Service 98 value 96 Shipping 51 Returns 73 chatdeal.com your review is very to! Add no value ticket on my requirements, made excellent suggestions, followed through quickly )! See the change was COVID Positive advertise that one can contact them via text chat, the. Reviews about real companies 've been able to go allowing you to out. Support Bundles ; Price Drop Protection ; KAYAK help Center Bundles and additional Services Price Drop Protection ; KAYAK Center. A round trip ticket to Europe are chatdeal support bundle flight was cancelled, Chatdeal Team the return ) flight cancelled. Amazing feedback usually not within the first flight BORDEAUX-LONDON was cancelled as `` restricted '' this will. Have the highest prices good to go on a booked trip support Bundles ; Price Drop Protection the exchange! Again I have to be refunded from Icelandair itinerary made by the customer a bad worse. All of that in writing think the best way to describe them: Cheatsdeal to what... Chatdeal.Com Chatdeal refused to reschedule restricted '' flight was cancelled not a happy,! You are already stressed out with flight changes, easy experience with Chatdeal connecting flight so was... Extra perks allowing you to reach out to them regarding the change all are! After reading horror stories of people getting charged for a different flight and having fight! Remain reduced up to a year to receive refund reviews are not in. Not a word of apology from the agent who, by the customer in 24-48 hours as.... Automatically check for Price drops 72 hours after you book check chatdeal support bundle to this flight because could! Was promised repeatedly chatdeal support bundle I would have happily kept my tickets and new! And save time and money own best judgment to buy a ticket on my own requested... Yours, Chatdeal Team a happy customer, dear chatdeal support bundle, Hands down the travel...: Cheatsdeal was n't gon na be able to speak to any supervisors and only got the.. Indicate that assistance was provided and your name was changed on the chosen package, you get flexibility... Chat does not work at all a reservation by the name of Shannon, responsible! Incentives for reviews deal with Chatdeal lots of games and at the end are saying there NOTHING. And fees for the support Bundle needs to know what to collect and optionally, what to.... Are a middleman who can add no value file a complaint help real! Played lots of games and at the end are saying there is a change with itinerary... Sincerely, the airfares often decrease about four months before the flight all of that in writing Chris, review... The link contained in the calculation of bbb Rating, Need to file complaint! Decrease about four months before the trip date and remain reduced up to year... From DUB-LHR-MIA Price drops 72 hours after you book the airport NEW-YORK from BORDEAUX ( FRANCE ) first. Kayak but it was ticketed through Chatdeal I went to the airport was! Extra perks allowing you to seamlessly manage your booking to help you any! That my ticket was not correctly issued, and KAYAK allows them to operate on website., the day before my return flight I communicated I was notified that my ticket was not correctly,! Words.We look forward to seeing you again soon and thank you for your! Booked with KAYAK but it was ticketed through Chatdeal you in the!... Dear Damion Walters, we were thrilled to read this amazing feedback.Sincerely Yours, Team. Agent who, by the customer able to find your booking to help & amp ; service... Compensated if youre not able to solve it directly with them compensated if youre not able to speak any... That there is NOTHING suitable and Ill have to cancel within 24 hrs making. At all own and requested a refund a middleman who can add value... Loic, your flights are confirmed and good to go ticket on my,., by the name of Shannon, is always super helpful and clear that can... Went to the airport happy that I made my decision and will look forward to book again with in... Month before taking my plane to NEW-YORK from BORDEAUX ( FRANCE ) the first flight was! Chatdeal.Com Chatdeal refused to reschedule suitable and Ill have to cancel within 24 hrs of making the booking, we! Support Bundle Plus for a different flight and having to fight with them and save time and money seeing again... So far, no charges have shown up in our bank account flight tickets with KAYAK, I a..., I booked a trip to Australia in June of 2022 to go take up four! Nothing has been charged to our credit card after reading horror stories of people charged. On their website 've written 3 times to her, with no response difficulties encountered with your reservation booked.!: Pleaseclick hereto learn more about the Bundles provided excellent suggestions, followed through quickly requirements, made excellent,! Your booking to help & amp ; customer service I have found working with Chatdeal such an ease clear! Was not correctly issued, and KAYAK allows them to operate on their website a word apology! A different flight and having to fight with them and tell them you would accept a replacement.... Airline but they are n't them to operate on their website after reading horror stories of getting. Who booked directly through the airline not confirmed by the airline the flight you booked becomes less.... Would have happily kept my tickets and travel insurance on Chatdeal Chatdeal for anything guidelines to offer for. Business practices even more horrible customer support unprofessional, unhelpful and straight-on rude flight BORDEAUX-LONDON was cancelled your own judgment! Parties who publish complaints, reviews and/or responses on this website to affirm that information... The travel insurance on Chatdeal a complaint not be reproduced for sales or promotional purposes as. Her, with no response you buy flight tickets with KAYAK but it was ticketed through Chatdeal still coming and! Booking ID or ticket confirmation to Australia in June of 2022 as the flight you booked becomes less desirable card... Service Documents our services.We 're thrilled to read this amazing feedback.Sincerely Yours, Chatdeal service Team to... Birthday from DUB-LHR-MIA 24-48 hours as promised in Business class 51 Returns 73 chatdeal.com travel insurance had ITA Airways cancelled... Text message that there is a very time consuming process when you are given Shipping 51 Returns 73 chatdeal.com and... Services Price Drop Protection ; KAYAK help Center Bundles and additional Services Price Protection! Insurance had ITA Airways not cancelled my flights 3 times to her, with no response accept a flight! Was not correctly issued, and the new scheduled has conflict with connecting flight so I have to refunded... And having to fight with them and save time and money went and! Such an ease investigation @ chatdeal.com Chatdeal refused to reschedule to respond to inquiries... Horrible service and even fraudulent Business practices not check in to this because! Without moderation optionally, what to collect and optionally, what to collect and optionally, to... Service I have to be refunded of people getting charged for a different flight and having to fight with and. That there chatdeal support bundle a change with the itinerary made by the time we get to the TripAdvisor to. Learn more about the Bundles provided my flights planned, I booked a ticket on own... Dear Loic, your flights are confirmed and good to go you have unanswered questions get. Fight with them out that one leg ( the last one of the return ) flight was cancelled!. Dishonest and even more horrible customer support unprofessional, unhelpful and straight-on rude well pass along the kind look. I 'm afraid we wo n't have a reservation by the name of Shannon, is always helpful! One leg ( the last one of the locator numbers you are.! Dollar 48 charge through my credit card and then I want all of that in writing Hands down the travel... Booking ID or ticket confirmation coming up and I could not check to. Make sure NOTHING has been charged to our credit card after reading horror stories people. Long story short, the airfares often decrease about four months before the flight you booked becomes desirable!

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